They don’t even let you know you’ve not got the house you applied for. If you chase them on the rare occasion you can get through they’ll tell you no, otherwise it’s silence. Terrible customer service.
Reply from Redbrik Chesterfield: Hi Jade,
We’re sorry to read this and would like to look into what happened. We’ve checked our records but unfortunately can’t find any viewing or application under your name, so we’re currently unable to identify the property or circumstances you’re referring to.
We take our customer service seriously, so we’d appreciate the opportunity to understand what happened here. If you could contact us directly at lettings@redbrik.co.uk with a little more information, we’ll happily investigate this further for you.
Redbrik
Redbrik.
