Ben and Jessica were great at keeping the purchase moving, and we really appreciated how on the ball they were. The sales progressor was a bit harder to rely on – updates were patchy, and then they suddenly reappeared right at the end. We also found out the searches we’d been promised through Secure-Move (paid around £600) weren’t up to date, so our solicitor had to do extra checks and chasing. Still, credit to Ben and Jessica for doing what they could to keep things steady.