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Archer and Co

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Estate Agents are NOT all the same… Looking to sell my late Mum’s house I knew that I was going to find the whole process fraught with the emotional aspects such situations unavoidably cause. We’re also a 100 mile round trip away from her house, so the process was going to be low hands-on by us & reliant on a high degree of trust & communication with our Agent. Our original Agent decided to close his business several weeks after we joined him & he passed over his portfolio to Archer & Co; so initially Archer & Co became our Estate Agent by default! We’d not considered them originally as they were 10 miles away from Mum’s house & we’d supposed it was best to be with an Agent in the town. However, after researching them online we were immediately impressed with them & learned that they were more “on the ball” than the local Agents we’d considered. After getting reassurance on such things as advert composition, photographs, narrative, escorted viewings etc. & seeing their far superior online presence, we decided that Archer & Co were most likely going to be the right team after all. Just a few days in & a steady stream of viewings got underway. We were given adequate notice of viewings (including names, times, etc. by phone & email), & received very prompt (& detailed) follow-up information (which was very important to take on board for any future enquiries). We soon received a cash offer but considered it too low. We learned that Archer & Co don’t put offers to their clients unless they are reassured that the buyer is in a position to complete the sales transaction. This was new to us but appealed because it meant that any offers we received would be genuine & worthy of serious consideration. We found it refreshing to be able to have frank conversations with Archer & Co about price, the layout & content of the online adverts etc. Knowing they were available 24/7 was also a plus as our own lives are quite manic & we can be tricky to get hold of. None of this fazed Archer & Co! We received another cash offer within a few weeks from a buyer looking for a quick transaction who was also chain-free. We accepted a slightly lower offer than we were asking - but higher than the previous one - & knowing the buyer’s financial situation was genuine is what swung the decision for us. Archer & Co kept us appraised throughout. Once the buying process began we were transferred to Caroline, their excellent Sales Progressor, who stayed with us every step of the way right through to the end. She always got back to us quickly & was able to liaise with our Conveyancer as well as the Buyer. We all knew where we were, whether anything was outstanding, & what we all were aiming for by way of Exchange of Contracts & Completion dates. Our sale went through in 15 weeks. We were very pleased. Archer & Co even honoured the previous Agent’s fee (which was less than they would have normally charged) without compromising their input & support in any way. They work very hard for their clients; they’re professional & strategic, knowledgeable, focused & proficient. And on top of that they are also lovely to work with & are professional to the nth degree! A wonderful team we were lucky to have working for us: Alex, Harriet, Lisa, Jen, Gill – all 5*. I have no hesitation in recommending Archer & Co to anyone looking for a first rate, diligent Estate Agent. How reassuring that not all Estate Agents are the same: Archer & Co certainly don’t do “same”.

Reply from agent

Louise this is probably one of the best reviews we've had! Thank you so so so much for this! You've made the whole team smile reading this. We all work super hard to provide the exact service and experience you have described so again thank you for taking the time to write such a details and comprehensive review of your experience!

5.00 /5

A pleasure having Kerrie guide us on our second attempt at selling. Unfortunately we went with a rival company initially who promised us the world and didn’t deliver, we were tied in for 7 months and in that time Kerrie contacted me several times offering advice. As soon as we were out of contract Kerrie came in and delivered the most amazing service throughout keeping us informed of all steps, ensuring nerves were calmed at trying to sell again and any fears we had were unfounded. The photos and videos were fabulous and showcased our home to its full potential. In all we had 2 viewings within the first few days and 2 offers. The service from the team with Kerrie leading has been efficient and highly organised and we would highly recommend Archer’s and her services to others.

Reply from agent

Emma thank you for this amazing review! It is always frustrating when customers come to us after a bad experince being locked into long contracts with other agents! But im glad our marketing and the service resulted in getting you 2 offers within days!

5.00 /5
Reply from agent

Thanks for leaving us this 5 star feedback!

5.00 /5

Most knowledgeable honest team of agents. Under promise and over sell.

Reply from agent

Iain thank you for taking time to leave us this 5 star feedback!

5.00 /5

We would like to thank Kerrie and the team at Archer and Co for all their assistance in selling our property. We found all of them to be very professional and Kerrie, in particular, demonstrated her experience and knowledge in a very friendly way.

Reply from agent

Denise thanks for this super feedback! Kerrie and the team strive to provide a friendly and knowledgeable experience so I'm glad this shows!

5.00 /5

Our experience of Archer & Co, Chepstow so far has been very good. We have been kept well informed by the whole team, led by Kerrie Edwards.

Reply from agent

Joe thanks for taking the time to leave this great feedback!

5.00 /5

Waiting to do business

Reply from agent

Thanks Fred!

5.00 /5

Superb service from the start with great photos, amazing video & marketing followed up with great office support to bring the sale to completion. Thanks for everything. Recommended!!

Reply from agent

Cath thanks again for trusting us to sell your home! It just goes to show with the right marketing and service you can still achieve amazing results, even in a tough market. I'm so glad we managed to get you significantly over your price which I'm sure will make all the difference on your onward purchase.

5.00 /5

Kerrie from Archers is a great communicator and demonstrates the professionalism of the whole team. The back office staff are vital to a smooth sale too, and Caroline in particular was an enormous help when we needed to search out some documentation from the dim and distant past. They'll always be my first choice in future.

Reply from agent

This is amazing feedback! Thank you! We strive to make sure that there is a whole team to support our clients at every step of the process. We wish you all the best with your future.

5.00 /5
05.04.2023

I'm fortunate enough to have her as my trading account manager I never believe investment was so profitable and genuine until I met her, she has proven herself very trustworthy that all that want to invest can reach out to her. I'm one of his beneficiaries, I'm here to testify how amazing she has been to me. With a little amount ($800) I started with, she trade and generated over $9,400 in 5 days which surprised me because I have tried many others and failed. Contact her via Email: kathyperry2470@gmail.comWhatsApp: +1 (352) 658-3405

Contact details
Sales Phone:

01291 626262

Lettings Phone:

01291 626262

Lettings Email:

chepstow@archerandco.com

Opening hours

Unknown

Address

30 High Street, Chepstow, Wales, NP16 5LJ, UK, NP16

About

We are a family-run estate agency business, who have been proudly living and operating in the area for nearly 40 years. With a genuine and invested love for the local community we offer a highly personal and quality service for each and every client. We are confident in our friendly and honest approach and enjoy forging fantastic working relationships with everyone we work with. Traditional estate agency is at our core, but as a newly established and dynamic team, we are excited to adapt to current trends and are constantly evolving to fit the fast paced world we live in now. From arguably the most important purchase of your life – your first home, through to family houses and sprawling country estates, we are not defined by the properties we sell but rather by the way in which we work. With a dedicated team focussing on providing our clients with the best possible service we consider ourselves experts in our field with a highly informed knowledge base and in depth understanding of the property market in our area.

Our team

No team information available

Relocation Agent Network

No marketing information available

No awards information available

No marketing information available

No awards information available