Pretty happy mostly with getting our house, in a good location and also able to get quick responses from the staff at Northwood. However, it has been a bit disappointing to have issues still being resolved 3weeks after moving in. Issues that were not resolved upon receiving the keys were leaks, stuck doors and waiting for pest control. I didn’t really want to move in with my kids while there were still pest issues. I also had to shampoo the carpets throughout and generally deep clean as the carpets were dirty and were a lot of webs and flies around. Now finally getting settled, except for the leaky sink. Otherwise happy with the friendly staff.