Nikki and her team provide a truly outstanding service. As landlords we believe Northwood (Cheltenham) are a very proactive, professional, diligent, helpful and friendly agency and we know our tenants feel the same. The communication, with all aspects of letting our properties, emanating from the top person and through all her office staff is exceptional. We know we are extremely lucky to have found an agency, in whom, we feel our properties are being managed in very safe hands.PositiveResponsiveness, Quality, Professionalism, Value