Extremely bad service, charged us over £500 for cleaning after leaving for a dirty oven and fridge. Terrible estate agents, left us with no heating during winter for 2 months and had the audacity to do this.
Reply from Charles David Casson - Chelmsford: We're very sorry to read your review. As you have used an anonymous name we cannot investigate this. Please feel free to send in a complaint to our directors who will review this. We appreciate deposit deductions are an emotive subject and that is why we follow the deposit dispute process and deductions can only be made by agreement or via an independent arbitrator in line with deposit protection policies.
Matt Baldock