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Charles David Casson - Chelmsford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

My husband and I bought a house through Charles David Casson a couple years back and they were the worst part of the process. Their communication was poor from start to finish. They recommended the worst solicitors, DO NOT go for the solicitor they recommend. They failed to adequately arrange viewings and made the process HELL. At several points I had to request their manager to intervene, who was equally useless. If you enjoy stress and headache, you can go for them. If the seller had not been so lovely and accommodating, we would not have got this sale over the line. We literally did all the work whilst they twiddled their thumbs and wasted our time. After the sale went through, they’ve been harassing me periodically to give a valuation of the house- in case I want to sell. Haunting me even to this day.

Reply from agent

Hi Ruth, we are very sorry to hear this review 2 years on from your move and whilst we dispute how factual it is we are sorry you felt this way. As you will see from our many other 5 star reviews our clients do not feel this way. We do stay in touch with people over the years and offer up to date valuations however you can of course simply request to not have us stay in touch. We will ask the team not to contact you again and wish you all the best.

Contact details
Sales Phone:

01245 835 859

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 04:00
Address

Imperial House, Cottage Place, Victoria Street, Chelmsford, Essex, CM1 1NY, South East, UK, CM1

Charles David Casson is a family owned, independent, award-winning estate and letting agent for Chelmsford and the surrounding areas. With over 150 years of combined experience, we are dedicated to achieving the best results and making your move as stress free as possible. We’ll be there whenever you need us, from the first stage to the last, and beyond.

Our team

Matt Baldock

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