Don't bother going through this estate agent for renting, been messed around so much and myself and my partner have had to chase them up on everything, told dogs were not a problem but when we viewed and were happy to put a deposit down on the house they took 2 days to tell us the owner won't actually accept the dogs and we had to ring and chase them up to find this out, as well as the fact I have seen another comment saying how this estate agency has let themselves into their home I would definitely stay clear of these guys, their response to that as well was that for all their landlords they inspect the property every three months and give notice of the fact they will inspect...however by law nobody can enter your property without your permission not even the landlord or police so I just urge everyone to stay clear of these people!!! Terrible customer service