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Charles David Casson - Chelmsford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I really did not want to write a negative review about a fellow Chelmsford company, especially in the current climate we are in. However, having given Charles David Casson the benefit of the doubt for 9 months, i have again today been fobbed off with a response, 'we will get back to you'. I completed work for Charles David Casson last year, and I'm yet to be paid for it. As a company, we have emailed frequently, spoken to Daniella personally and via email. My email address has now been blocked from both the general email address and the personal one from Daniella. We were advised that they paid a company with a very similar company name, but I still don't understand how this treatment to us can be justified in any way shape or form. We shouldn't have to pay the price for an internal fault. I would urge people to steer clear from this company that refuses to pay outstanding invoices to other companies that have completed work, as i believe this to be a reflection on the people that run this company.NegativeProfessionalism

Reply from agent

Jordan, This is a very inappropriate way to conduct your business and we are very disappointed with the way you have conducted yourself in this matter. We have had repeated communication with you over the last few months and you have been repeatedly asked to provide the invoices you believe are outstanding. This was initially 3 and now turns out to be only two. As explained to you repeatedly as you have set your company name up in an almost identical name to another of our suppliers we believe the invoices to have been paid and had you provided us with copy invoices your bills (if outstanding after investigation) would have been settled very quickly. Your emails have not been blocked so most of your review is not factual. As you are not reviewing our actual service as you are not a client of ours and in fact it is the other way round may we suggest your remove this review and arrange a in person discussion with our Directors who will happily discuss this with you.

Contact details
Sales Phone:

01245 835 859

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 04:00
Address

Imperial House, Cottage Place, Victoria Street, Chelmsford, Essex, CM1 1NY, South East, UK, CM1

Charles David Casson is a family owned, independent, award-winning estate and letting agent for Chelmsford and the surrounding areas. With over 150 years of combined experience, we are dedicated to achieving the best results and making your move as stress free as possible. We’ll be there whenever you need us, from the first stage to the last, and beyond.

Our team

Matt Baldock

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No memberships information available

No marketing information available

No awards information available