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EweMove Cheam & Sutton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

My sister and I were selling our mums property through another agent in a different area and our buyer was selling through Ewe Move. After many months of being lied to, by our agent, who refused to give me any details of other agents I gave a deadline to exchange which is when I contacted Ewe Move after their details were given to me. Our agent only spoke to us when we called and when we did speak it was always confrontational as they hid behind emails. I only spoke to Ewe Move for the first time last week and they explained where their buyer was in relation to our pending exchange, although they didn’t need to speak to me as I was not their client. I was extremely surprised that they even had the courtesy to call me and update me which was the polar opposite of our own agent. They told me the truth and if I lived in the area they cover I would have absolutely no hesitation to instruct them when I sell my house. I previously worked as an estate agent for over 20 years and know how important customer service is and I can honestly say that in the brief time I spoke to Ewe Move they are the only estate agent I have come across that do what they say. EXCEPTIONAL SERVICE AND IF YOU WANT TO BE KEPT INFORMED OF A SALE THEN YOU MUST USE EWE MOVE

Reply from agent

Hi James , thanks very much for the five star review. We were not expecting it but really appreciate being acknowledged for the honesty and feedback we try to give our clients. Glad your stressful situation came to an end and hopefully our paths will cross again.

5.00 /5

I recently bought a property from Ewemove and it was such a good experience from agent side. Special thanks to Dean and Dierdre who were on top of everything and helped in every possible way. There were some hurdles in the sale process which were swiftly dealt with.

Reply from agent

Thanks Rahul, it is awesome to get great reviews from our buyers and glad it all worked out in the end. Appreciate your review and was lovely to bump into you yesterday too.

5.00 /5

Dean and Dierdre at Ewemove provided us with a fantastic and flawless service start to finish.4 We had been trying to see my father’s house for 14 months with a well-known pay up front estate agent however, it was a painful and slow process & changing to Dean and Dierdre at Ewemove was night and day difference. From the moment that we started with Dean and Dierdre it was clear that they provide a whole different level of service and have earnt every penny of their fee for the house sale. They supported all the way through the process and the house was SSC within 10 days of going on the market. They helped with directing us to prompt and proficient Solicitors and Surveyors to use and the communication throughout was flawless. I highly recommend engaging with Dean and Dierdre if you looking to buy or sell in the Sutton/Surrey area, they are people of their word and provide 1st class customer service which is a very rare commodity now days. Many thanks to Dean and Deirdre for their faultless and professional service!

Reply from agent

Thanks very much for your fantastic review and also for entrusting us to sell your Dad’s home in Cheam Village. Glad we could deliver on what we said we could. Always a challenge being the second agent to take over but so rewarding when it goes according to plan !

5.00 /5

I am so glad we found Dean and Dierdre to help us sell our house. They were friendly and professional, their communication was spot on, clear and transparent, we always felt at ease when talking to them, they treat you like what you are (a human being selling your house) not like the other agencies that show no respect at all, they are patient and show you respect when answering questions. We were on a very tight deadline to sell our house and they got us through on time. Very personalized service, definitely unique state agents I would recommend 100%. Thanks again Dean and Dierdre and best of luck with your business.

Reply from agent

Thanks Julie , appreciate your lovely review. Challenging to take on a house that’s been on with other agents as sellers get fatigued with tidying up for viewings , but it was a pleasure to work with you. You were willing to do all you could to make completion happen on time and so glad it all worked out well. Wish you and your family all the best in your new country too.

5.00 /5

A massive thank you to Dierdre and Dean who managed the sale of our daughter's property in such a professional and rapid manner. The whole process was conducted with amazing communications and a very personal touch and they were always available by phone, text and email to answer all our questions and queries. What we appreciated the most was the honesty and integrity displayed by them throughout this process. The marketing of the property was first class and drew a multitude of views and subsequent offers. Dierdre and Dean were so personable that looking back now they took an immense amount of stress off our shoulders. Thank you both so much. Why would you choose anyone else to sell your house.

Reply from agent

It was an absolute pleasure to get your daughter over the line so quickly at over asking price . We understood the responsibility bestowed on us, and were just as relieved as you to get it done so quickly. Always a big challenge taking over the marketing from other agents but even more rewarding when it all works out. Thanks very much for the lovely review.

5.00 /5

Dean and Deirdre are absolutely brilliant, I am so happy they managed to sell my house. They are so professional and are always on hand for advice and recommendations. I felt completely at ease with them, and never felt awkward asking silly questions. A great touch was we had a what's app group with all three of us in so there was never any communication problems. I would 100% recommend them, they will sell your house and you won't be disappointed! Thanks so much D&D you were fantastic!!

Reply from agent

Thanks very much for the awesome review Jazmine ! Always a challenge taking over a property previously marketed by another agent but so rewarding for us when we get it sold. Really happy that we could get you onto your next chapter in life. Thanks again for giving us the chance to market your home , it was a an absolute pleasure.

5.00 /5

We were the buyers; however, Dierdre and Dean have gone above and beyond their remit to make our house buying process as smooth as possible and kept us informed throughout. We received prompt responses even during out of office hours which highlights their dedication and high client care. I have no hesitation in recommending EveMove estate agents in Cheam for anyone looking for a quality estate agent. Thank you for your great service!

Reply from agent

Thanks very much for the awesome review. Was a challenge chasing the chain above to complete in time but glad we made it. Hope your new home brings your family peace and happiness.

5.00 /5
Reply from agent

Thanks Louise for leaving us a five star rating. It was a lot of hard work and we couldn’t have done it without your efforts too. You were a five star vendor!

5.00 /5

I had the pleasure of working with Dean and Dierdre from Ewemoves and I couldn’t be more impressed with their service. From the start, they demonstrated a deep understanding of the market and a commitment to transparency. Throughout the entire process, they were not only incredibly knowledgeable but also genuinely honest, which is rare in this industry. They always took the time to explain things clearly and was available to help 24/7. Their professionalism was evident in every interaction, and I always felt like I was in safe hands. Whether it was providing timely updates or addressing any concerns I had, they went above and beyond to ensure everything ran smoothly. Thanks to their expertise, I felt confident every step of the way, and the outcome exceeded my expectations. I highly recommend Ewemove Estate to anyone looking for a reliable, trustworthy, VERY HONEST and highly professional estate agent. They made the entire experience stress-free and enjoyable.

Reply from agent

Thanks very much for the kind words! We wish we had buyers like you every day. You helped us push the solicitors and you did everything you could to complete quickly too. We made the deadline ! Looking forward to meeting you at your new home and handing over the keys shortly.

5.00 /5

Ewemove were really reliable with us and very helpful. It was our first time buying a property and they made the process so much easier, Dierdre was soo helpful and patient with our questions, always responsive. Thank you guys for your amazing help and amazing service!! I would highly recommend them

Reply from agent

Thanks very much for your review Ahmed. Hope your new home brings a lot of joy and happiness! It was a pleasure to work with you too.

Contact details

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Opening hours

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Address

EweMove, Cheam & Sutton, SM1, UK, SM1

About

By way of introduction, we are Dean and Dierdre and we launched EweMove Cheam and Sutton in 2021. As newbies to the area we opted to do our leaflet drops ourselves to get to know the area and our local community. We have been blown away by how friendly and welcoming people are. We really feel at home now in Cheam and Sutton! My partner and I emigrated from South Africa two years ago where I had my own company in the commercial timber plantation industry. I have always had an interest in property and dabbled in the property market on the side. In fact, I managed to sell my home in South Africa within a week...during lockdown! Looking back it is no surprise that the property industry has become my industry of choice. We're a family business, and we offer a truly personal service where we put you first. Our service has resulted in some awesome reviews, and onward referrals which we feel honoured to receive. Negotiating and people skills are my forte. Dierdre, my partner, manages the office and all admin. In our relatively short time in this business, we've found that communication is key, and our Whatsapp groups with our clients make us available 24/7. We continually strive to sell our properties for above asking price, leaving satisfied clients but at the same time happy buyers. Completing being the goal! Both Dierdre and I enjoy people and love the fact that our business helps others realise their dreams and aspirations. For any of your property needs chat to us, and if you spot us on a leaflet drop give us a call! We look forward to hearing from you...

Our team

Dean Du Plessis

onthemarket
rightmove
Zoopla

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