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Seraph Property Management

A selection of reviews/testimonials by highest rating
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1.00 /5

Sadly zero stars is not an option Seraph have been 'managing' our building for over a year now, having acquired the responsibilities of the prior managing agent. In that time communication is very poor, sporadic and inconsistent. There are outstanding maintenance issues that remain unresolved, a complete lack of attention to residents' issues and no sense of regular maintenance. They have overseen budget deficits and failed to provide explanations for budget proposals to justify the service charge. Serious questions remain

Reply from agent

We are sorry to see your review and appreciate you taking the time to share your feedback. While we do not agree with some of your comments, we take all client feedback seriously. A senior member of our team will reach out to you directly to discuss your experience in detail and work toward a satisfactory resolution.

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK, CF24

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

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No awards information available

No memberships information available

No marketing information available

No awards information available