My original experience with Seraph was an extremely stressful and bad experience, where my move in had almost every issue under the sun. I was advised the property was professionally cleaned prior to move in, but all the cupboards were filled with soiled towels and cloths, the sofa was full of toenails and cigarette butts, alongside other cleanliness issues. Electricity and gas shut off due to previous tenant's arrears that took almost a month to resolve, so I had no utilities for that time, and a neighbour that was trying to insert themselves into my property, which led to them harassing me and damaging my property in retaliation. Moving across country with no outside support made it more difficult, but that was almost four years ago. I think Seraph had some reshuffling and since Chloe Knowles and Sara Hughes took over the property, things have been incredibly smooth. Any maintenance issues, legal responsibilities of boiler and electricity maintenance, issues with neighbours, etc were always resolved quickly, and I felt safe in my own home. They are also two very lovely people that hold a lot of empathy for their tenants, and likely the landlords too. They are fair and unbiased, so had I moved into a property managed by Seraph now, I'd give them a full 5 stars. Thank you both for looking after me.