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Northwood - Cardiff

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Not only did I have a terrible experience when I rented from Northwood but 3 years on I am now being contacted by a third party because Northwood have shared my details with them incorrectly saying that I have "recently moved". I haven't lived in a Northwood property for 3 years and my details are being willingly shared to third party companies. Not happy at all!NegativeProfessionalism

1.00 /5
19.10.2021
Extremely greedy and

agree with these letting agents, I have been living in a property since last 2 years and finally purchased a property and trying to move in because I was in rolling contract and I have informed them on Oct 7th where I will vacate on Nov 15. They say my contract is from 3rd of every month. And asking me to pay to Dec 3rd. Ridiculous people. During the whole of pandamic I received no supported. I made regular payments still very hungry for money. I really have very low regards for them. Thanks, Raj

Reply from agent

Hi Raj, Are you sure you have the correct agency. We\'re based in Cardiff and I notice your postcode is SA1, Swansea.

1.00 /5
24.02.2021
Welcome to the worst estate

Welcome to the worst estate agent in Wales, possibly the world? Do not bother wasting your time. I made four phone calls and waited for a response that never came. I was even booked in to see a property with no confirmation call which I was told I would receive. Alas, no one called me to confirm. A man called Dan was supposed to call me back on several occassions, but now am of the impression that Dan does not actually exist. Either that or he is hiding in the toilet.

1.00 /5

Messed me about, weren't really interested in taking me on. Surprised they have 4.5 stars.NegativeQuality

1.00 /5

Awful. Can't even give you 5 minutes of their time.

Reply from agent

Thank you for your feedback. Unfortunately we do not recognise your name, so are unable to be specific in this reply. However, we are very sorry that your experience wasn't as you wished it to be. If you wish to discuss anything further relating to your review or our reply, please contact us direct at cardiff@northwooduk.com or 002920 301141 where we can discuss things more specific to your review.

Contact details
Sales Phone:

02920 521400

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 16:30
Address

1a/1b Heol Y Deri, Cardiff, CF14 6HA, UK

Family-owned and operated, Northwood Cardiff are your local estate and letting agents, offering a comprehensive range of services for selling or letting your property, including Northwood’s unique Guaranteed Rent scheme. Our property agents have been assisting people in Cardiff since 2002. We are passionate about property, and our experienced team is dedicated to guiding you through the process of selling, buying, letting, or renting your home in the most successful and stress-free way possible. We take pride in being an active part of our local community, participating in local festivals, sponsoring the local school, and supporting the Rhiwbina litter pickers.

Our team

Cardiff Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
rightmove
Zoopla
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Windows Display
Property Brochure
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Windows Display
Property Brochure