I rented a property from this estate agent last year, and my experience was very disappointing. The team was unprofessional and rude, with poor communication throughout my tenancy. They were dismissive of concerns and provided little support when needed. I would not recommend working with them.
Reply from Northwood - Cardiff: Thank you for sharing your feedback. We're genuinely sorry to hear about your experience, as it does not align with the level of service we strive to provide. Unfortunately, we cannot locate any details for you on our database based on the information provided. We take all concerns seriously, and we would be happy to look into this matter further if you get in touch with us directly. Please feel free to contact us so we can address your concerns properly. Your satisfaction is important to us, and we’re committed to improving wherever possible.
Cardiff Office
