DO NOT RENT AS A STUDENT. They are incredibly disrespectful to students and disregard all responsibilities on their end. Their negligence is quite worrying. Towards the end of our one year tenancy they attempted to take unnecessary funds from our deposit which seems like a common theme from the other reviews I have seen. They charged us for as many things as they could think of. Martin & Co are definitely the worst agency I have been with as a uni student in Canterbury. I would much rather suggest Leydon lettings or Caxtons.

Really good at fabricating lies to con you out of your letting deposit. Generally unhelpful when things need fixing in the property. Wouldn't recommend them to anyone

Never again. I regret every single interaction i have ever had with this company and branch. They are rude and dismissive of any complaints and it feels they exist exclusively to drain as much money from you as possible. If you're looking for a lettings agency do yourself a favour and steer clear of this one. It's not like there is a lack of options in Canterbury.

Absolutely fuming. Worst customer service I've ever seen they use all the contracting loopholes they can find to take as much of your money as they can! STEER CLEAR !!!

If i could give martin and co no stars i would, in fact i would give them minus stars. Not only are they rude and simply do not care about their customers, but they will completely and utterly screw you over. Rented a 4 bedroom house as student and the state of the house when we moved in was disgusting. After numerous phone calls about the mould and over grown garden throughout the year nothing was ever done to sort it. I assume because we were students they really didnt care and knew they would be able to screw us over. Fast forward to the end of the year and we get a bill through for our deposit deductions. In what world does it cost £84 to change a lightbulb ? They charged us for cleaning the carpets that were probably in a better state than they were when we moved in because we had to hover them so much. For the love of all things holy DO NOT USE this letting agency, honestly you will regret every second of it and all you have to do is read the other reviews and see that this isnt just one angry customers conclusion. I wish i had listened to the reviews because at least id have my £400. Shout out to Julia, Laura and Cornelia for never answering one of our maintenance emails and then charging us over £1300 for repairs at the end of our tenancy. You guys really were the icing on the cake. So if you dont mind living in a bit of a s**t hole, dont mind mould, an over grown garden ooooh and most importantly flushing £400 down the loo, then i 100% recommend this place !!

Incredibly disappointing. It all starts really well, everyone seems nice; and then you sign the contract. Suddenly, you're drowned in a sea of horrible paperwork, unreasonable "administration" (there was no administration at all) charges, maintenance calls that never go through. We had a sewer pipe burst in our garden and for almost 2 weeks we had to live and put up with the horrible smell and feces running through it. We had to constantly call and badger this agency before they decided to send someone to evaluate the situation. It took 2 full weeks for everything to be sorted, we ended up being accused of blowing the pipes because apparently we flushed a baby's nappy (none of us have children). The maintenance guy that fixed this left stains all over the hallway that we couldn't clean and in the end of the tenancy, they tried to charge us for the stains! And like this, there are countless other horror stories in a tenancy that lasted just a year! We all regret having chosen this house to live and we wouldn't wish this agency to our worst enemies. Steer clear!