Good luck getting a response soon in case of a emergency (we weren't even given our landlords number) otherwise a pretty solid place and they have kind employees.

Good luck getting a response soon in case of a emergency (we weren't even given our landlords number) otherwise a pretty solid place and they have kind employees.

Good luck getting a response soon in case of a emergency (we weren't even given our landlords number) otherwise a pretty solid place and they have kind employees.

This Company has not been very helpful to us as students,. The house is treated as a part of their ownership and you are defiantly made to feel like a student in their homes with constant visits ( 24 hour notice always given).

(Renting) They're an estate agent. they are nice people but at the end of your tenancy, they will attempt squeeze your wallet until the pips grind with their first claim, our was nigh £600. Argue it. Most of the claims they make they know are unrealistic, but is you reply in a coordinated, persistent and professional matter, most of those charges will be dropped. In our case, After the arguments for charges were put to them, their claims went from £600 to £280. This is very much the case of you cant blame an animal (or a business, speaking of estate agents in general) for their nature, which is to try and make you pay far more than you need. But you still shouldn't give them a decent review when they try to shaft you. 2 *'s

I would start by saying to avoid these estate agents, especially if you are looking for a property to rent. I did have a look before renting with them, but the bad reviews were only students so I thought we'd be ok as we're not students but professionals. I couldn't be farther from the truth. Those reviews are definitely genuine and showcase how bad and scammy Canterbury Martin & Co is. So our experience with them involved: - them lying about things in the beginning before we rented the property . They lied that the property would be cleaned, the garden would be cleaned and taken care of before we moved, etc - the wrong keys being given to us - they do not inform you or invite you to the inventory check. We've rented in other places on the South East and they invite you to the inventory check. - the inventory check was poorly done and not accurate at all, so you better be meticulous checking the property and sending your findings as their inventory check is a joke. - the property had several issues including, mold hidden behind a wardrobe, broken toilet and oven, chewed up furniture and banisters, etc. Then it was really hard to reach the landlord who didn't want to fix anything. - We got the council involved but unfortunately the UK does not protect tenants, so it came back as it was not a safety issue therefore it was a customer service problem with Martin & Co, which we'll still have to log a complaint about them. - We ended up having to move again after 6 long months in a property that we could use 2 rooms due to mold and poor insulation. They incur expenses and it is hard to find a property to rent nowadays. - To our shock they tried to steal our deposit to fix the problems we reported from the get go at the property. This shows how they are scammers and not to be trusted. I don't understand how a lettings agents that received emails from us regarding the issues from the very beginning even try to make us pay for the repairs that were there before we moved in and they knew. Overall it was a nightmare and the worst experience in our lives renting, and we have lived in different countries in the world. They are pure scammers without any principles and values that entertain dubious landlords. Don't trust them! If you decide to rent with them, do your due diligence and be on your toes as they cannot be trusted. Also, when you visit the branch you can see how they present themselves poorly and that was already a red flag. All the luck and hopefully you'll never have to deal with these scanners. If you think it only happens to others, just check the reviews to see that their good reviews are only from ppl buying and selling property and not from renting. P.s.: Regarding the council. When they visited the property they deemed the issues as not a safety hazard and advised to raise a complaint about the estate agents service. Also, if what the council says or do is of any indication they tried to charge me council tax after I end my tenancy for the property. I don't know if the landlord failed to pay the council tax and the council was then looking for an escape goat but it just goes to show that you must cover your own back. Also the estate agents did not try to make us happy and when we left wanted to take money from our deposit to fix the issues we reported. It just goes to show. Do your due diligence and if you think you might be petty just continue as it is best to be safe than sorry.

Most horrible ever!!! don't even think of it. I viewed a 3bed property with my 2 other colleagues, paid the holding deposit of £300+, did all other paper works and signed contract, awaiting rent payment and move in on the agreed date as per the contract. In order to scam us of our deposit as new vulnerable arrivals in the country Martin and co Canterbury pretended and told us without shame that we didn't complete all paper works with them and played tactics to delay/change the agreed date of move in as they already knew we were facing deadline from our accommodation office. We had to always chase them in order to get update of what was going on, Due to this deadline we couldn't continue waiting on them as we had already overstayed an extended period, they then kept and refused to refund our deposit and blamed us of not continuing.