Nice people to work with. But overall a terrible product. We ended up finding and dealing with our own buyer. After attempts were made buy the buyer to enquire about the property we were selling. Once completed, we were overcharged on our sellers fee. Which, with some credit, we were contacted and made aware of the mistake. But all in all. We paid a lot of money, for a very minimal amount of work. So, after this experience, my view of estate agents has not changed. Go with purple bricks. Save your money.

Very mixed experience so far. My partner and I are in the process of renting through the agency, however we're set to move In 2 days to our new place and haven't even seen a full tenancy agreement yet, I believe the landlord is mostly the reason behind this however. Getting through to their team has been easy on some days, and not so much on others. Though Shannon Claringbould is lovely and is making everything as transparent as possible. Will keep this review updated

Good agent to arrange viewings with but once at progression level, service was poor. Bad communication and lack of response by phone and email. Felt let down by Miles and Barr and so would not recommend

Left a message to arrange a viewing but NO ONE returned my call and viewing date has now passed NOT AT ALL HAPPY

Seriously don't! They are great until you sign the papers. You can see my 5 star review from December. Still no completion just a 3 property change where all parties agreed everything 6 months ago. A lot of people warned me about Miles and Barr, I didn't listen as they presented very well in the beginning. At this point I don't have any energy to explain in detail how ignorant they have been throughout. Don't take my word, just ask a couple of people who had some experience with them. But listen just don't!

Avoid if you can, they don't even deserve the one star. Hard to know where to start. Enquired about properties to rent. We were told we can't apply for multiple houses because it would be too much work for them to do …

On Google it says the Canterbury office is open until 5pm. Arrived at 2.45pm. Called the office. Was told that the office closes at 2.30pm. Very disappointed to have travelled from London today to find a large estate agent not abiding by it's opening hours.