This agency doesn’t deserve a star. I accidentally paid rent (£1,450) for a month after my tenancy ended and contacted John Shepherd the same day to request a refund. Instead of resolving it, they delayed for days and then only refunded £868.29, keeping £580.71 with no clear explanation. When I called to ask why, staff avoided my calls and kept promising call-backs that never happened. I still moved out that month. Now, over a year later, they’re emailing me demanding £120 for an end-of-tenancy scheme. Extremely unprofessional, stressful, and lacking transparency. I would not recommend this agency to anyone. Avoid at all cost
John Shepherd - Cannock
25/27 Wolverhampton Road, Cannock, WS11 1AP, UK, WS11
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About John Shepherd - Cannock
At John Shepherd, we proudly offer three decades of unparalleled expertise to landlords and sellers in the West Midlands. We understand the unique needs of our clients and tailor our advice to match the distinctiveness of each property, making us the top choice for those looking for estate agents in Cannock. Our dedicated team at John Shepherd is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive local area knowledge, we take pride in showcasing your home or investment property to maximise its appeal.
Website: http://johnshepherd.com
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