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Mark Ewin

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Mark Ewin

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

4.00 /5

review by Eleanor Wallis

Reply from agent

Thank you

4.00 /5

review by Eugene

Reply from agent

Thank you for the review. We hope you are very happy in your new home.

4.00 /5

i was shown round a house in Bishops Stortford By a very nice young Man called Michael Brett,the house unfortunately wasn't for me but i would use Mackay again because of young Michael who i think was all that a good estate agent should be (honest & very Knowledgeable both good traits )

review by Ali Stacey

Reply from agent

Thank you so much for the nice comments.

3.00 /5

Busy Okay

review by Gwenn Cooke

2.00 /5

Had the unfortunate experience of buying from this estate agents recently. They harassed and bullied me endlessly. I would not recommend buying from them ever or selling with them. They will likely scare off potential buyers. I really struggle to understand how they have good reviews. I can only assume the good reviews are from the sellers who they are likely lovely to.

review by laura waterton

1.00 /5

Up there with one of the worst experiences I've had with an estate agency. Wouldn't respond in a timely fashion, initially refused to pass our offer onto the vendor. Lied about our offer on a house still being considered to then check …

review by George

Reply from agent

Hi George, Thank you for taking the time to speak with us and for sharing your feedback. I’m glad we were able to talk through the situation and provide some clarity. We would never want any client to feel that their offer wasn’t handled … More

1.00 /5

Currently in a chain of 2 houses, the bottom of which mark ewin is selling and they have been absolutely useless. Never return calls, never know the answers to any questions, emails do not get responses and they have been impossible to do sales progression with. It will be a miracle if we get this sale and purchase over the line

review by laura m

Reply from agent

Dear Laura, Thank you for your feedback. We’re sorry to hear that you’ve found communication challenging during this transaction. We always strive to provide the best possible service and ensure sales progress smoothly, but we appreciate that chains can sometimes be frustrating for all involved. As an estate agent yourself, you will appreciate that even in a short chain, challenges can arise that are sometimes outside our direct control. While we always aim to keep things moving efficiently, there are times when we are reliant on updates from third parties, we have been chasing solicitors for an update but have not heard back, as you know solicitors are under no obligation to update an agent on legal work which can be frustrating. We’d welcome the opportunity to discuss your concerns directly. Please feel free to call Alison 01284 217530 on Monday morning so she can address any outstanding issues and assist in moving the sale forward as efficiently as possible. Best regards, Mark

1.00 /5

Zero communication. Had to chase everything up myself. No returning of calls. Then days later application rejected with no feedback.

review by Nathan Mitchell

Reply from agent

We are sorry your application was rejected.

1.00 /5

Not good service at all. I will never recommend these agents.

review by Ali Raza

Reply from agent

I am so sorry you feel this way. However I dont believe you have had contact with our company. I would like to invite your to send me your thoughts directly to me the director at adam@mackayproperty.co.uk, I would love to discuss your views and arrange a call. Like I said my team and I cant relay having any contact with you. However if you have ill be happy to hear from you. If not, please do not post fake reviews.

1.00 /5

Monday 8th June 2020 it took lots of phone calls with lots of messages being left just to arrange a second viewing. The viewing then took place on the Wednesday 10th June. While on the viewing we decided to make an offer in which we were told would be refused but never the less the agent would get back to us with feedback. Well on Friday, we called for a responses to our offer and can you believe we were told somebody would get back to us !! Nearly a week later and still no feedback or response to our offer. Very unprofessional as these agency is and are instructed to sell properties for their vendors. I understand that we are in the middle of a pandemic but come on whether you’re working from home or in an office a phone call takes seconds. No excuse for the lack of professionalism.

review by Mrs B Phillips