We were looking to purchase a property and approached mark ewin to see if they could help find something suitable. After an initial call where they asked if we had a house to sell and were informed that we don't, all they really seemed interested in was referring us to a mortgage broker. We haven't really heard anything from them since, even though they are listing properties within our criteria on their website. Edit - following posting of the review, mark ewin called me to try and resolve the matter. It turns out my email address was taken down incorrectly which is why I had not heard from them. Mark had offered to assist further with us locating a property however this isn't a service we require any longer but I wanted to update as mark was certainly proactive in trying to make things right once it was brought to his attention.