I couldn't fault the way Mark Ewin estate agents handled our house purchase - and I've dealt with a lot of estate agents in the past! We were constantly kept informed and I would highly recommend them to anyone, and we will be using them again in the future. Sharon in particular gave us exceptional service.PositiveResponsiveness, Professionalism
I thoroughly recommend using Mark Ewin Estate Agents. From start to finish they were honest about what was involved, costs and what I could do to improve my property's chances in a fair, respectful and professional way. The whole team are approachable and they genuinely care about doing a good job which comes across everytime you speak to them. They have always been more than happy to talk through issues and concerns actively coming up with solutions rather than brushing them to one side like other agents. If I ever move again I'll definitely be back to seek their help.PositiveResponsiveness, Quality, Professionalism, Value
Simply the best! We cannot praise Mark and his team highly enough. We sold our house through them very quickly, but then spent over two years trying to buy. It was a long and difficult journey, but they were there offering advice and support every step of the way. The whole team showed professionalism, knowledge and understanding. Always keeping us updated, without being prompted. We wouldn't hesitate to recommend them.PositiveProfessionalism
Mark Ewin are a very professional firm of estate agents, who helped us find our ideal property in Suffolk. The whole team always responded to our emails / telephone calls within a very short space of time during the recent lockdown. Liaised with the solicitors, making sure everyone was working hard to reach a successful completion date in a timely fashion. All in all "great job" and thank you.PositiveResponsiveness, Professionalism
Mark Ewin stood above the competition from the outset. A fresh and strategic approach to house selling with both transparency and the personal touch. The whole team were responsive and easy to contact, with great attention to detail. We had multiple offers within days and a sale that went without a hitch. I will highly recommend them to local contacts- Thanks so much Mark, Alison & TeamPositiveResponsiveness, Quality, Professionalism, Value
Our experience of the Mark Ewin team was exceptional customer service! This was especially important during 2020, which was one of the most difficult years any of us have gone through in our lifetimes. We were purchasing a property from their seller, but we felt so comfortable asking questions and seeking advice, that we felt that Alison Ewin and the Mark Ewin team was working for us also. I would recommend the Mark Ewin team to anyone looking for Real Estate Professionals who put their customers first.PositiveResponsiveness, Professionalism
Fantastic service. We had various issues with our chain (no fault of Mark Ewin) but progress was chased continuously and we were kept up to date with developments at all times. Always able to contact when needed and always happy to help, even late in to the evenings. I cannot recommend this company enough!! All staff were very helpful but our main agent was Sharon who was just fantastic, a real credit to the company!!PositiveResponsiveness, Quality, Professionalism, Value
I have experience of three other agents in the town, and Mark Ewin stands head and shoulders above the rest. Even though I only had a small property to sell I felt that they were as interested in me as if I was selling a mansion (not always the case with some agents I've discovered). From the outset, Mark explained the evaluation and sales process with patience, detail and clarity and he gave me 100% confidence that my house would sell, without being at all pushy. Although I didn't get the chance to meet any of the team I felt that they all knew who I was whenever I called the office and knew the details of my property. Sharon was absolutely fantastic at keeping me up to date with what was happening as the sale was progressing. She was very proactive and often went above and beyond to ensure that the sale completed in a reasonable time. I get the feeling that the whole team takes pride in what they do and all do their best to ensure that their high standards are maintained. I would definitely use them again next time. Thanks everyone!PositiveProfessionalism
From start to finish the customer service and care has been exemplary and we have been so well looked after. We didn’t have any stresses or worries passed onto us and every time a little niggle cropped up Sharon dealt with it seamlessly. She even went above and beyond by dealing with issues lower down in the chain as the other agents weren’t doing what they were supposed to do! I can honestly say we would definitely use Mark Ewin again and 100% recommend them. The communication was so fantastic that we were always updated and kept in the loop, I never had to chase anything up myself, so impressed with the agent and Sharon was wonderful!!!PositiveResponsiveness, Quality, Professionalism, Value
We bought our house through Mark Ewin. Would thoroughly recommend them. Mark was very honest and talked us through the building survey and potential problems when we first viewed the house. Alison kept us informed the whole way through the buying process. She liaised with solicitors and ensured that the exchange happened as quickly and painlessly as possible. When the time comes to move again we will definitely sell our house through Mark Ewin
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77 St Johns Street, Bury St Edmunds, Suffolk, IP33 1SQ, UK, IP33
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