I have just recently taken over a rental property with Reeds Rains, i originally rang up about a different property and spoke to Phil, he explained in more detail about the property I was interested in and we came to a agreement it probably wasn’t suitable for what I needed, and he advised me that there was one he thought would be better suited to me coming up soon and he would contact me when it was ready, he was absolutely brilliant and phoned me back as stated and got me a viewing on the property the following week. The property he suggested for me was perfect and I was lucky enough to picked by the landlord for the property, Phil was always very friendly and professional through out the whole process, he explained everything in detail and made me aware I could contact him with any questions/problems, I needed some documentation from him and he was always straight on with it and got it sorted. I honestly can’t thank Phil enough, he went above and beyond and made the whole process stress free. I could not be happier with my new home. Thank you Phil

Julia was personable, professional and very helpful, and I have no hesitation in recommending her.

Can’t fault Phil and the rental team for their efforts in finding me a property, would recommend Reeds Rains to anyone.

I spoke with one of your advisors Elizabeth and she gave me a great insight and answered all my questions adequately. She is credit to your team.

Fantastic service from Dawn S in selling my rented property. Fast, efficient, response, friendly. A solution for every question and a proactivity that made it all happen. I wish all customer service was this good. Thank you .

Being new to renting i was unsure of the process. The whole process was made straight forward and stress free by my agent Phil and the team at Reeds Rains. Outstanding service and support

I was really anxious starting to look for a new place as in the eight years I lived in the UK, I didn't have the best experiences whilst renting. For a few years now I lived in a place that was making me more and more miserable with each passing year, yet I stuck around because as the saying goes: "Better the devil you know than the devil you don't." The boiling point eventually hit, not only for myself but also for my closest friend, so we decided to look for a new place together. Not a shared house, preferably via agency. And during our search, we stumbled upon a property managed by Reeds. And Dear Reader, when I tell you, that I have never dealt with a team showing such professionalism, care, patience and helpfulness, I truly mean it - from the initial viewing until the handover of keys (and hopefully beyond). Sure, the vetting process and paperwork were stressful and anxiety-inducing, but none was caused by the Reeds team. In fact, I got an immense sense of "We are in good hands, these guys are serious!" And not only serious. Every member of the team I exchanged emails with or dealt with in person was just the most pleasant person. All the folks there are incredibly attentive, helpful and quick to respond to any query of the silliest degree with candour and guidance. "Patience is a virtue," and by this logic, Phil Simpson is the most virtuous person ever having to deal with me and my friend, as we haven't made his life easy due to various setbacks and misunderstandings. He stuck with us and put his trust in us. Now, thanks to him we are about to have a much-needed upgrade to our daily lives. Right off the bat one of the best experiences I had dealing with anybody, company-wise especially. Now, here's hoping, this good experience will continue during our tenancy :)

Elizabeth was lovely to work with, answered all questions and if she was unsure she would find out and report back super quick. Thanks for making it so easy for us :)

Absolutely Brilliant Estate Agents I Couldn't Have Expected Anything More Worked Upto & Beyond My Expectations A Pleasure Dealing With Them All Especially Dawn, I Hope To Deal With You Again Soon, Thank You For All Your Hard Work & Help ⭐⭐⭐⭐⭐.

Fast and efficient service. Within 24 hours of being instructed, initial contact was made, photos taken within 48 hours of instruction and live on the website 4 hours later. Amazing photos and great customer experience. Highly recommend