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Reeds Rains, Burnley

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Could not be happier with the service received from Reeds Rains when purchasing my first house! The staff were so friendly and reassuring at every contact, they dealt with any query promptly and professionally and regularly kept me up to date throughout the processs. Particular thanks to Dawn who mainly handled the sale and Kev the resident mortgage advisor was great also. Having had a poor experience previously with a different estate agent (who over priced and blatently lied about a property 's condition and then when asking for my feedback proceeded to argue with me, stating I and my knowledgable trademan's second opinion was wrong regarding the obvious condition of the property) there was a stark difference in the service provided by Reeds Rains! Thank you so much Reeds Rains! A* service

Reply from agent

Dear Laura, Thank you for taking the time to leave us a five star review, we love that we can help first time buyers have an enjoyable experience getting in to their first home! Wishing you many happy years there, Kind Regards, Lisa Danylenko Branch Manager Reeds Rains Burnley

5.00 /5

We dealt with Dawn from the outset and found her to be professional, proactive and realistic, she advised us well and was enthusiastic, with lots of ideas and suggestions. Our sale was extremely swift, Dawn kept us informed throughout and was very approachable. We were very impressed with the service and would definitely recommend.

Reply from agent

Dear Carol, Thank you so much for your five star review, and comments about Dawn, I am really pleased to hear she was able to help you so much! Kind Regards, Lisa Danylenko Branch Manager Reeds Rains Burnley

5.00 /5

Your team was very friendly and very helpful. we have let a house in Barnoldswick and everything was done perfectly without stress. special thanks to Lorna Mason who take care of everything for us, very kind and very professional, she is the best. we will recommend Reeds Rains to everyone

Reply from agent

Dear Joao, Thank you for your 5 star review, we are pleased we managed to help you let, I shall pass your comments on to Lorna, Kind Regards, Lisa Danylenko Branch Manager Reeds Rains Burnley

5.00 /5

We had our property for sale with another well known agency for 5 months, had one viewing and no offers. We were sold a great sales pitch and they didn't deliver. Reed Rains sent a letter through asking if we were happy with current agent. So gave them a ring, made the appointment and within 2 weeks of the property being listed with Reeds Rains, it was SOLD. The staff are very knowledgeable, really keen to help and deliver on their promise of finding a buyer. Working with Reed Rains was easy and a pleasure. I knew who to contact in the office for any queries. And the sale was monitored by Reed Rains and we were kept informed at all stages. The best estate agent in Burnley and the surrounding area. Thank you for all your help.

Reply from agent

Dear Pauline Thank you for putting your faith in us to get you sold at a time when you must have been most disheartened. We are delighted we managed to get you sold. Kind Regards, Lisa Danylenko Branch Manager Reeds Rains Burnley

5.00 /5

Dawn, Molly & Rachel (x2) all worked tremendously hard to help with our recent purchase of two properties. They were patient & understanding when we came across some issues on a survey, but equally kept chasing updates so both ourselves & the sellers could see things were moving as quick as possible. Dawn was excellent to deal with, straightforward & clearly very experienced. Reeds Rains Burnley have a great team that I'd happily use again, as a buyer or seller. Thank you ladies!!

Reply from agent

Dear Paul, Thank you for your review, we are glad we helped you purchase and hope to help you again in the future to build your portfolio. Kind Regards, Lisa Danylenko Branch Manager Reeds Rains Burnley

5.00 /5

The full lettings service provided by Reeds Rains has been excellent. The team are extremely attentive, responding to emails or returning calls so good communication means that things can be resolved easily. They are helpful, efficient and pro-active in suggesting solutions. They have helped to co-ordinate maintenance work, finding reliable tradespeople whilst also finding new tenants within a quick turnaround. Whilst some agents do the minimum to manage properties, I feel that the staff at Reeds Rains go the extra mile. I do not have a large portfolio of properties but feel that I receive very good attention from the team and always feel informed.

Reply from agent

Hi Grace, We are pleased that you were happy with the ongoing lettings service. We pride ourselves in the management we offer. Thank you for taking the time to leave us a review. Kind Regards, Lisa Danylenko Branch Manager Reeds Rains Burnley

5.00 /5

Brilliant customer service. Very happy. Thanks to all the staff at reeds rains.

Reply from agent

Dear Ash, thank you for your positive review, we are pleased you had top notch service! Kind Regards, Lisa Danylenko Branch Manager Reeds Rains Burnley

5.00 /5

I would highly recommended reeds rains to everyone. Their service is brilliant. Their staff are excellent and very helpful especially Rachel Tuley and Rebekka.

Reply from agent

Dear Jarrod, thank you for recommending us and leaving us a five star review! We are delighted you had a good service. Kind Regards, Lisa Danylenko Branch Manager Reeds Rains Burnley

5.00 /5

I would highly recommend Reeds Rain! With being a first time buyer, they were so helpful with any question we needed answering! Thank you to Young Rachel and the rest of the team

Reply from agent

Dear Natasha, We love helping our first time buyers, thank you for taking the time to leave us a 5 star review. All the best in your first home, Lisa Danylenko Branch Manager Reeds Rains Burnley

5.00 /5

Rachel Tuley was a pleasure to deal with from start to finish. All round we had a great experience for purchasing our new home!

Reply from agent

Dear Michael, Thank you for your five star review and kind words about Rachel, I will be sure to pass them on, All the best in your new home, Lisa Danylenko Branch Manager Reeds Rains Burnley

Contact details
Sales Phone:

01282 429191

Opening hours

Unknown

Address

20 Manchester Road, Burnley, Lancashire, BB11 1HH, North West, UK, BB11

No about information available

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available