This company are simply a waste of space. They say a lot and do very little to resolve issues that have been soley created by them. They fail to manage expectations of tennants or house owners (landlords) and obnoxiously insist accounts are not upto date and fail to acknowledge that the mistake is one of their own staffs failure to check. I would recommend that anyone wanting to sell, rent or buy a house make sure that Reeds Rains follow everything up with a written email so that they can't deny anything!