Right from the day we registered with Roman's we have experienced a very professional approach from Roman's - be it Matthew, whom I contacted first in November. He remembered that we are on a notice period till April and are interested in a property in Hawkes Close. So, when such a property came up in February, he did not forget to call us and give us the first viewing. Then the entire process of referencing and finalising the contract was carried out professionally and Abbi were very kind to address a few of our concerns and incorporate that in the contract. Finally, since we moved into the property, Isabella got into action and helped us sort out the initial teething issues with settling in. So far our experience with Romans has been pleasant and we are happy with the quick turnaround of any issues that we have been raising. Certainly, it has been a much better experience than our previous lettings agency. Thanks to Abbi, Mathew and Isabella for what you have done so far and we hope you will keep extending your support throughout our tenancy period.PositiveProfessionalism