I am surprised to read your review. I can not see you registered on our system, if you would like to contact me I would be happy to discuss. Richard Kerpner 07970237304. Fine & Country Head of Sales Chepstow.

We are ever so sorry but this appointment is not in our diary as explained on the telephone when you called. We did endeavour to put another appointment in the diary but you refused. I am sorry we couldn't help at this time.

If something has not met your expectations we would love to hear how and why - it’s the only way something can be improved - please contact mike@rklucas.co.uk

We would welcome the opportunity to understand more about your experience and address your concerns directly. Please do get in touch with our Bude office so we can discuss this further. Best regards, The Webbers Bude Team

Hello, very concerned to hear this. Please do feel free to email me; mike@rklucas.co.uk

Hi, Holly. We take these matters very seriously. Unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a … More

Hi, Robin. We take these matters very seriously and are passionate about providing a superb customer experience. Unfortunately, we have no record or recollection of any customer experience fitting this account. If you were a client of … More

Hi Julie, thank you for taking time to leave a review. We are a little puzzled regarding your low review as you have not left a message, nor can we locate you on our records. We always try to offer the best service to our clients so please feel free to let us know where we went wrong.