Colin on the Lettings side is great - always responds promptly and is always willing to help, and even go above and beyond to make things easy for the client. The Management side has been much harder with many more obstacles - I'm hopeful they will catch up to the same high level of service.
Reply from Prospect - Warfield: We're glad to hear that Colin has been responsive and supportive to make things easier for you. We apologise for the challenges you've faced with the management side and appreciate your understanding. We welcome you to reach out to discuss any concerns further.