This estate agents allows landlords to bully tenants into maintaining the house. The landlord comes into the house for quarterly visits and demands that everything must be spotless at all times. An overgrown hedge that's over 4m high must be trimmed by the tenant; loose grout in upstairs bathroom must be replaced; carpets must be cleaned; wood countertop must be sanded; no nails in the walls; no blue tac; the list goes on. We've agreed to his demands and he still gives us a section 21. Be warned. Prospect LOVES Section 21 This is the third house we've rented from them and every 2 years we get served section 21 because of rental increase and demands from bully landlords.