This is the worst estate agency I have ever dealt with and unfortunately still dealing with. Before moving in we had 2 managers Chase Jacobs & Tristan Lee who would never reply nor call back. Very unprofessional. We then deal with Beckie Baxter who replies (few e-mails were ignored). However since we moved in we still have a broken wardrobe door hanging out which is a health and safety issue, pipes which need replacing, tiles which are coming off in the toilet...... the list goes on and on. From August 1 2020 until today nothing has been done. I officially give up trying to get hold of anyone in prospect and will make sure we never deal with them in our next house move.