Prospect push you into an overpriced contract (2 mortgage advisors and a solictor laughed when I told them the percentage I was paying) and then do nothing at all to help you through the sale. They asked me to check the description of my house AFTER the sale had been agreed and was in progress. Needless to say they had made some very simple mistakes saying my property had features it did not. My buyer almost pulled out halfway through the sale after their solicitors advised them the length of the lease. Prospect had advised them the lease was almost 20 years longer than it actually was. Considering Prospect never asked me to confirm the length of lease and the approximate figure I gave them was 16 years less than they quoted I am amazed that they have lied in this way. Prospect did not offer me any progress updates to the point that the day before the exchange of contracts I had to call Prospect and ask them what was happening. The following day the estate agents representing the people I was buying from called me to tell me the exchange of contracts had taken place and the sale had been completed. It has been 2 months now and Prospect have still not told me that the sale of my property has been completed. All they want is for you to pay their over-inflated prices for their less than average effort. I will never use them again and would not recommend them to anyone that I like.