Where do I start. The Lettings team are lovely. But my property manager let me down and attempted to practically scam me out of money, I wanted an early exit. And most normal agencies charge 450+ VAT and that’s it. Beckie managed to attempt to swindle a grand from me and to make matters worse did not offer a payment plan. She also then said I’d still have to pay the rent. So now I have to commute to Bournemouth for work and often stay at a friends for a few times a week to make it easier. Then raising works without even consulting me prior was upsetting I appreciate sometimes works need to be done but consulting the tenant first should always be done. When my tenancy ends I will not be renewing now will I Unlikely rent through Prospect again purely because of my experience with my property manager towards the end of my tenancy. Such a shame as like I said Sales and Lettings are amazing.