We’re really pleased to hear about your experience. It’s great to know that Lauren Ford made such a positive impression — being efficient, kind and helpful is exactly what we aim for, and it’s lovely to see that reflected in your feedback. Thank you for taking the time to share your comments, it’s very much appreciated. Best regards Jeremy Collins Director Farrell Heyworth

We’re so pleased to hear about your experience. It’s wonderful to know that Sarah and Lauren Ford provided such supportive and caring assistance throughout — that kind of genuine approach really makes a difference, and it’s something we value highly. Thank you for taking the time to share your feedback, it’s greatly appreciated and will mean a lot to the team. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for your kind feedback. We’re really pleased to hear that you received prompt responses and excellent service throughout your experience. Providing timely communication alongside a high standard of support is something we consistently aim for. It’s great to see Holly Boothby recognised in your comments — her dedication and professionalism are a real asset to the team. Your encouragement is very much appreciated, and we’re glad we could assist. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for taking the time to leave such kind feedback. We’re really pleased to hear that your conversation with Lauren was such a positive experience. Being approachable, helpful, and responsive at the very first stage is so important, and it’s great to know she made arranging your valuation straightforward and comfortable. Your comments reflect the standard of service we aim to provide, and we’ll be sure to pass your feedback on to Lauren. We appreciate you getting in touch and look forward to assisting you further. Best regards Jeremy Collins Director Farrell Heyworth

Thank you so much for taking the time to share such a thoughtful review. We’re truly pleased to hear that your experience with our Cleveleys team has been such a positive one, particularly during what can understandably be a difficult time. It’s great to know that Vicky made the initial stages both comfortable and approachable, and that Katie continued that standard with her friendly, professional and supportive approach throughout the process. Your comments about Katie’s communication, guidance, and ability to ease the pressure really reflect the level of care we aim to provide, and we’ll be sure to pass on your kind words to both her and the team. It’s especially nice to hear that there were some lighter moments along the way too. Thank you again for your recommendation – it’s greatly appreciated. Best regards Jeremy Collins Director Farrell Heyworth

We’re really pleased to read this — thank you for taking the time to share your experience. It’s great to hear how proactive and organised Katie Garnett was from the … More

Thank you very much for such a thoughtful and enthusiastic review. It’s wonderful to hear that the experience felt well organised, clearly communicated and genuinely stress free from start to finish. Being guided through each … More

We’re delighted to hear how pleased you’ve been with your experience at our Cleveleys branch. It’s great to know that the team were able to support you so effectively throughout your sale. Lauren Ford, Holly and Vicky will all really appreciate your kind recognition. Their supportive and hands-on approach is exactly what we strive for, and it’s reassuring to hear it made such a difference during your move. Thank you for taking the time to share your feedback – it means a great deal to the team. Best regards Jeremy Collins Director Farrell Heyworth

Thank you for your kind feedback. We’re really pleased to hear that you found the service friendly, courteous and professional throughout. It’s great to know that Lauren communicated clearly and helped make your experience a positive one. She’ll certainly appreciate your comments. Thank you again for taking the time to share your experience—it’s very much appreciated. Best regards Jeremy Collins Director Farrell Heyworth