Just watch the episode on TV of the old chap acting as a guarantor for his son. We cannot believe you took money from a pensioner, where clearly you and the landlord have the power, to write the debt off if you cannot claim from the tenant. Should be absolutely ashamed of yourselves! Over 90 on a state pension !!!!

Rented from these for almost two years and had to leave due to jobs not being done. One of them was damp in my daughters bedroom at the time (when it started she was around 7 months and I left when she was around 17 months). Not only was this never fixed but it caused my baby to end up with an inhaler as she couldn’t breath properly in her own bedroom. When I left the only response I got from Paul himself was “make sure you clean up properly or you will be billed for this”. The staff are lovely, just a shame I couldn’t say that about their boss.

stay away. absolutely shocking service and all the people we have dealt with from this company. housing standards came round and said by law they had to fix some things in the property and they wont and they wont even respond to us or housing standard's. I would be ashamed of myself if I treated people this way. do not buy or let or try to sell your houses with these so called letting agents

Absolutely awful company. Please do your research before going near them, though most of it is hidden. There are groups set up for people who have fallen victim of this conman Landlords, tenants, buyers and sellers

Me and my children have been sat in cold house for over a day! Freezing i have tried all ways of contacting u as i have 3 kids one being disabled with no boiler i need someone out today asap not tomorrow

utterly ridiculous this estate agent AVOID AVOID AVOID

Avoid avoid avoid i would not let this man rent my garden shed. No morals or ethics cost me 1000,s pounds. Run run away shocking distgusting service . Complete idiot or even a clown.

Definitely wouldn't recommend this place to anyone! They are an absolute joke of a letting agents and should be ashamed of theirselves!

STAY WELL AWAY!!! ABSOLUTE CON ARTIST scammed me out of my deposit. Along with thousand others. 2week before I left the property Paul came out to do an inspection everything was fine said nothing needed doing. I handed my keys in he said I'll be getting my deposit that week. Didn't happen. Had no contact since been ringing every day to be told of someone else there i m not getting it back because of something that was already like it was wen I moved in. Iv put a post on a local group to find out I'm not the only one who this had happened to there's hundreds.

What an absolute joke this company is...... I would not recommend anyone to use them, still not had my deposit back after two months, Ainsworth Lord Estates have done absolutely nothing to help me contact the landlord and they have no records of my Tenancy agreement!! Staff and management are an absolute joke!!!