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Intercounty - Bishop Stortford

21 North Street, Bishop's Stortford, CM23 2LD, UK, CM23

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4.7 1,615 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Ahzred Google

They do not even deserve one star but unfortunately that is the minimum. I asked them if I have questions about the flat will they wait until I get the answers or they rent out to the first person who puts down the deposit. They said they wait of course. That was a big fat lie. Asked my questions about the property, but they were lazy to even ask the landlord they just lied their face off. Free parking and visitor parking does not excist in the property. Why is it so hard to write an email or call the landlord to get the right answers is beyond me. If the staff there can not do even this they should not be working there. But the cherry on top is that ok I give up because i will not get any answers i just want to rent the property. Then comes the answer that oh sorry it is rented out a couple of days ago. So it looks like Intercounty is full of lazy lieing employees. I hope someone will do somkething about this service because it is truly dreadful. I did not thought i had to continue this thread, but the service went from bad to worse. From the zero star I would like to go to minus 5 now. Just because I receive a dreadful service and I dare to speak up about it now the people there are being even more difficult. I am sorry, but your job is not hard. If you do not want bad reviews than maybe treat your customers right. Not talking to me, forgetting to call me and "accidentally" loosing my papers is just petty. Do your jobs properly or change jobs. I bet it is not hard to find people to replace you who actually does the job. Literally anyone from the street could do a better service than you are at this moment. There are just too many "accidents" and "mistakes" since I talked to you. Looking forward to hear your excuses this time around!

Reply from Intercounty - Bishop Stortford: Thank you for leaving your review. As discussed on the phone, I am very disappointed to hear how you have been left feeling after your experience. I take on board your thoughts that our communication throughout the process could have been better and I apologise for any stress and inconvenience this would have caused. When you raised your queries with us, we checked the information with the landlord. However, as they are overseas, it took several days to get a response. Upon receiving the answers, you had further queries, which we again had to check with the landlord. At this point my colleague did ask if you wanted to make an offer, which you didn’t wish to do at the time. Unfortunately, the property had a great deal of interest from the open day and rather than wait, the landlord decided to accept one of the offers they had received. I appreciate the frustrations this has caused you. We will endeavor to assist you in finding a new property to move to.
Emma Google

Like Nigel's review, we too had an awful experience, only saved by the last minute intervention of the director who was the only reason we didn't pull the sale. …

Mr T Google

They do not even deserve one star but unfortunately that is the minimum. I asked them if I have questions about the flat will they wait until I get the answers or they rent out to the first person who puts down the deposit. They said they …

Richard Brown Google

Keep getting emails from them eventhough I bought a house over a year ag. try to unsuscribe but it asked me to log into an account. emailed branch to remove my from database. Keep getting these emails. really really annoying

Reply from Intercounty - Bishop Stortford: Hi Richard, I am very sorry to hear of the troubles you have had unsubscribing. Would you please email me your email address I will make sure details are removed immediately. Please send to mattfarrington@intercounty.co.uk
Yasemin Karakuzu Google

Reply from Intercounty - Bishop Stortford: Sorry to see this review. If you would be kind enough to let me know what the issue has been in relation to I will be only too happy to try and assist. My email is jamessutton@intercounty.co.uk
Yasemin Yueksel Google

Reply from Intercounty - Bishop Stortford: Sorry to see this review. If you would be kind enough to let me know what the issue has been in relation to I will be only too happy to try and assist. My email is jamessutton@intercounty.co.uk
Kairo “Mairo” Kairo Google

Wrong schedule they won't update

Reply from Intercounty - Bishop Stortford: Thank you for taking the trouble to send in your review. If you would be kind enough to email me with any issues you have had I will do my utmost to help. My email address is jamessutton@intercounty.co.uk
andreea z Google

As a first time buyer I had encountered lots of agents but the worst experience was with Intercounty Bishops Agents. They will book you in for a viewing in a Friday afternoon ,so you get to travel 2hr in your way to see the property and then you get there and the owner doesn t know anything about the viewing.That is so unprofessional 🤬🤬🤬🤬🤬

Lily Goody Google

They never pick up the phone, never call back, terrible communication, rude staff, zero selling skills. I could go on and on.. wish I didn’t have to go through intercounty bishops stortford to view properties.

About Intercounty - Bishop Stortford

No about information yet.

Website: http://intercounty.co.uk

Memberships and portals

Association of Residential Letting Agents

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