I worked with Doug with a house sale 3 years ago and was really pleased to buy through Intercounty this time. I had learnt how much work Doug had to do on my sale so we worked together whenever either of us had an update to conclude my purchase with no issues, nothing was too much trouble for him and he always responded promptly to my communications. Many thanks Doug and your team, Heather

As of writing this post I would highly recommend intercounty as the letting agent to go to. I had huge issues with another, very corrupt and unethical letting agent (fox) previous to this, so I really appreciate the honest, quick and helpful service intercounty provide. I found their estate agents to be very honest, not so much of the salesmany vibe you usually get, they were fast and effective at their job. They didn't call too little or too often and are always friendly and genuine. The biggest thanks I can I've them is for the free advice they gave me before I became a client and had my issues with Fox. I asked them about the legality of what the owner of fox was trying to do in keeping my money, and they explained everything to me and how what the owner was trying was intact illegal. They massively helped in me winning the battle with fox and getting my money back. As for being a tenant with them they always get back to me, if my property manager doesn't respond in time someone else picks up the email. They are always very friendly when coming for property visits and very quick as to not take up too much time.

Julia Sansom is the property manager of the house we rent and every time we need she replies our emails after 5 minutes, she is very kind and helpful. Also we had a problem with our water tank and I called and spoke to Kathryn Keats, a lovely lady, very patient on the phone. After 2 hours of my call we had the contractor stepping in the house and the problem was fixed! Thank u Kathryn, you are a star! Julie, the lady that comes to check the house from time to time is very nice as well. All of them have an excellent customer service, I will never use another agency in town again, love it!

We have just sold in Bishop’s Stortford and received excellent service , particularly from Doug Whybrow , who kept his calm at a particularly difficult time during Covid 19 lockdown. Thanks to everyone for a friendly and professional service.