We found Northwood Birmingham back in 2017 while looking for an agency to manage our rental properties in Central Birmingham. Communication with Nin was very efficient - our questions and enquiries were dealt with in timely manner. In August 2017 we moved one of our properties under management of Northwood Birmingham and the property was let soon after. Half a year later we moved the rest of our properties under Northwood's lettings management. The team is very mature (you can count on people staying with Northwood for years) and you can build long-term relationship with them. They keep an eye on the changes in legislation and inform us when we have to meet some additional requirements (fire safety, licensing scheme, etc.). The properties are let very efficiently - we never had void periods. Regular inspections with detailed reports help keeping properties in a good state of repairs. If you are looking for a good lettings management agency - I would recommend speaking with Northwood.
I had the pleasure dealing with the Northwood Letting Agency, and I must say they have been incredibly helpful, understanding, and professional throughout the entire process. From the initial consultation to the finalization of the agreement, their level of expertise and dedication was remarkable. I would like to particularly highlight the exceptional professionalism and respect demonstrated by Ms. Latha and Mr. Alan. They went above and beyond to ensure that my needs were met, addressing all my queries and concerns with utmost care and attention. Their knowledge and expertise in the field were evident, and they provided valuable guidance and support. I am definitely going to refer them to friends and will also continue consulting them in the future. I am genuinely excited to refer the Lent Agency to my friends and to continue benefiting from their expertise and assistance in the future. Their unwavering dedication and exceptional professionalism make them an invaluable asset for anyone seeking their services.
Northwood Birmingham is a trustworthy partner. They managed to rent out my flat within 2 weeks when it was listed with another agency for over 2 months earlier. They also response quickly when there is any problem occurred and offer constructive ideas and solutions.
Alan Parker has been incredibe to support me during the purchase. He was detailed, professional, friendly and extremely helpful whether it is giving us detailed information at viewing or dealing with our offer and then keeping a good communication channel between us and seller. We highly recommend Northwood and his services. Thank you Alan, we truly appreciate your time and efforts.
The team at Northwood Birmingham is exceptional, especially Latha. She assisted me with all the paperwork related to renting my first apartment in UK (I moved for work in 2022) and was very helpful in assisting me in understanding the local/national requirements as well as the customs of the country. A year later, and Latha contacted me again to assist me in renewing my contract. Her commitment, her organisation and the quality of her work give me peace of mind because I know I can count on her, and her colleagues at Northwood Birmingham, for any questions or concerns. Highly recommended if you are looking for highly trained professionals to accompany you in your real estate decisions.
Northwood provided exceptional assistance in securing my first apartment. Despite challenges like lacking references and credit checks as a newcomer to the UK, they streamlined the process, delivering keys in just days. Their commitment and professionalism made a significant difference. Highly recommended.
I placed our apartment with Alan at Northwood Birmingham after having it listed with a previous estate agent for more than a year. He valued the property and told us what we could expect which we were happy with, it took awhile to sell as it had to be a cash buyer but we got what we wanted. Alan kept us informed all the time and I would have no hesitation listing with him again. Great job and thank you for all your hard work. Linda Ireland
Excellent. Your employe Ms Latha is very helpful and always talks very politely on the phone. She is very efficient in dealing with the queries.
Northwood, the property agent in Birmingham, provided exceptional assistance in securing my first apartment. Despite challenges like lacking references and credit checks as a newcomer to the UK, they streamlined the process, delivering keys in just days. Their commitment and professionalism made a significant difference. Highly recommended.
This marks my second review for Northwood, prompted by the conclusion of my tenancy. After residing in a Northwood-managed apartment for 1.5 years, I'd like to express my heartfelt appreciation to the entire Northwood team, with special recognition for Latha, Seb, and Alan. One of the standout features of my time with Northwood was the user-friendly maintenance reporting tool they provided. It made it easy to request assistance when needed. Furthermore, the Northwood team was consistently responsive to my requests and incredibly accommodating when it came to scheduling regular inspections and viewings. As a tenant preparing to move out, I initially had concerns about the possibility of unfair deductions from my deposit or the imposition of excessive cleaning fees, issues I had frequently heard about from others. However, when I received the move-out report, I was pleased to find that their comments were fair to both the landlord and tenant. When I received the final bills, I was pleasantly surprised to find them undeniably reasonable. Moreover, the deposit refund was promptly processed within a mere fortnight. I believe their effective communication and strong relationship with the landlord greatly contributed to this seamless process. Their efficiency didn't stop there; they also promptly updated my final meter reading with utility suppliers, enabling swift payment on my part. While I understand that such efforts are not obligatory, it's the dedication and commitment of the Northwood team to ensuring a smooth transition at the end of a tenancy that truly sets them apart. I am delighted to have had Northwood as my letting agent, as they have provided me with an outstanding rental experience. If you are seeking a responsive and efficient letting agency for renting an apartment, Northwood is undoubtedly an excellent choice. Their exceptional service and commitment to tenant satisfaction have made all the difference.