I was recommended to use Northwood by a friend, this branch in Birmingham had not quite opened it doors back in 2008 but I was put in touch in Nin Rehal by another branch. I was one of the first customers and even though the business was still being established, the people remained professional at all times, it proved to be the right choice for renting my house. I rented the property through Northwood for six years using the guarantee rent option, it was best option as you knew the amount which was to be paid each month regardless of whether the property was vacant or not. After six years, the tenants decided to buy the property from me and, using Northwood as the selling agent was also the right choice. I would recommend them to anyone looking to rent their houses and, one day will hopefully use them again once I get round to buying a rental property.”

“Alison was our Angel. She made every effort to ensure our first time purchase was a positive, successful one. She chased parties, answers questions and gave us continued support and advice throughout the entire process. Alison's positive and enthusiastic energy was contagious and her optimism pulled us through the process with hope and ease. I would highly recommend Northwood to anyone seeking an agent. They really do provide their 'best attention at all times'. I especially would like to thank Alison for her hard work and outstanding customer service.”

Northwood Birmingham managed my property for over three years and I remained loyal with Northwood for a variety of reasons: the company's attention to detail; the staffs' prompt response to my queries; the regular feedback I received about my property; the speed at which they found and vetted new tenants; and the overall professional approach of the organisation. I would like to add that the Director, Nin, was extremely helpful and supportive in the early days of letting my property, when I encountered some technical issues with my flat. Last year I decided to sell my flat to buy a new house and chose Northwood to manage this for me. Again, I couldn't have asked for a better service. I believe they went above and beyond their required duties to allay my anxieties with the house selling process and ensure everything ran smoothly. Thank you and a very special thank you to Freda!

“Nin is a professional as well as a genuine person who keeps up to his promises. His advice is sincere and he always has the best interests of his clients whether it is the landlord or the tenant. I am so glad that I followed his advice and he has successfully let me my property with 6 months advance rent! Allison is extremely helpful in liaising with the tenant. She actually went out of her way to explain the tenant how to work the boiler and saved me some money. Thank you! Sophia was fantastic in finding the ideal tenant. Latha is proficient at her accountability. Overall Northwood is an excellent team and I would recommend them to everyone.

Nin has been my agent since I bought two properties for let in Birmingham and has been great from day one in advising me about furnishings and pricing, finding tenants and generally managing the properties. I've had only a few weeks without tenants in the last few years. Sophia more recently has kept me well informed of tenants leaving and new tenants moving in so that I've very little to do apart from say 'yes' to occasional requests. Couldn't be easier as a landlord!

Once Northwood understood I wanted to be kept firmly in the loop of my sale they were fantastic. Nin came and look great pictures and gave me great advice on how to make the apartment look more welcoming during viewings. Alison was always to hand and went above and beyond to make sure I was happy with what was going on during the sale of my apartment. The whole experience was very personalised and amazing value compared to other well known agencies I approached. I would use them again in the future.

Northwood have managed my property since 2009 and have provided an excellent service throughout. They are very professional and thorough in every service they provide. I had no problem with any of the tenants they found and any maintenance issues that did arise were dealt with swiftly. If I ever buy another property for rental I will be using Northwood again

I will highly recommend this branch of Northwood to everyone. I received a very professional and efficient service from them all. My plumbing related issues were resolved on the same day, with a plumber coming to fix the problem. Some other queries took a while as they required the landlord approval and she lived overseas. Several times I requested receipts for my rents and deposit to claim a relocation fund, and they were always provided to me on time. I incurred minor deductions from my deposit and I believe they were very fair and reasonable. Very happy with the service and would use them if I ever have to let a property.

“I have been with Northwood for 18 months and I highly recommend them. From my first meeting with Mr Rehal I was extremely impressed by the professionalism and work ethic. The process of renting out my property was made very simple and the team took care of everything. All of my dealings with the team have been polite and informative. Any questions I have are answered quickly. The team make regular inspections of my property and report back on the condition and if any maintenance issues require my attention. I am very happy with the service I receive and hope to continue with them for many years to come. I would definitely recommend them to friends, family and anyone else looking for a hard working , professional and friendly team to manage their property.”

I have been a landlord with Northwood Birmingham since 2011, they professionally and efficiently manage 3 of my properties. I have never had any issues whatsoever and have always found them to act in both mine and the tenant's best interests, even though I arrange all my own maintenance, they work with me to ensure everything runs as smoothly as possible. Some of my chosen contractors have caused issues with the tenants in both their time keeping and standard of work, but Northwood have always been there to pick up the pieces and get everything back on track. I would have no reservation in recommending their services to any other landlord looking for a fantastic agent with a polite and accommodating team!