Northwood Birmingham managed my property for over three years and I remained loyal with Northwood for a variety of reasons: the company's attention to detail; the staffs' prompt response to my queries; the regular feedback I received about my property; the speed at which they found and vetted new tenants; and the overall professional approach of the organisation. I would like to add that the Director, Nin, was extremely helpful and supportive in the early days of letting my property, when I encountered some technical issues with my flat. Last year I decided to sell my flat to buy a new house and chose Northwood to manage this for me. Again, I couldn't have asked for a better service. I believe they went above and beyond their required duties to allay my anxieties with the house selling process and ensure everything ran smoothly. Thank you and a very special thank you to Freda!