Spoke to Sam S, he was very helpful and quite nice to speak to with setting up my broadband
Michael Poole - Billingham
10 Town Square, Billingham, County Durham, TS23 2LY, North East, UK, TS23
Claimed branch
4.7
1,185 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Amazing service
He was very informative and patient
I spoke to Lee who was really friendly and helpful. He explained everything clearly and helped me make an informed decision.
I have recently moved into a new property and just as mentioned in my contract, Sam s from Homebox contacted me by email to help me arrange my bills, all in one place. The platform to book an appointment is great as it allows you to choose the the most suitable time and it also adds a reminder on your phone plus you get send a reminder just before the scheduled appointment. The set up is through a phone call and Sam was very polite and helpful to all my questions. Not to mention that it was a very quick phone call rather than waiting for a long time with the music at the background to sort bills. Would definitely recommend. Thank you!
Reply from Michael Poole - Billingham: Thank you so much for the fantastic 5-star review! We are so pleased to hear that you found our all-in-one bills platform so easy to use, from booking your appointment right down to the automated calendar reminders. We designed our smart dashboard to take the stress out of moving house by letting you manage everything in one place. We’re so glad we could get your utility bundle setup sorted quickly, saving you from those frustrating, long customer service hold times. Thank you for the recommendation, and welcome to your new home!
Got the keys to my new property today and was dreading moving my stuff and having to set up bills, but after a call from Matt, electric, water and tv was set up in 5 minutes. Took all the stress out of moving. Great guy a pleasure to deal with
Nauriane was so helpful, she helped me with my direct debit dates and setting up my bills as someone who living on their own for the first time. Thank you!
Matthew was very clear and understandable to detail. He allowed me to ask questions and he answered them. Very friendly personality, which made it easy to talk to him.
Wael was very patient, helpful, and explained things clearly, which I appreciated :)
About Michael Poole - Billingham
Michael Poole Estate Agents are passionate about our town and have an intimate, unrivalled knowledge of the area. Our town centre has everything you’d expect and a few things you might not! For more than 50 years now, the town centre has played host to the Billingham International Folklore Festival. Dancers and musicians come from around the world to perform traditional and contemporary dance and Billingham Forum Theatre has seen more than its fair share of big names perform on stage. sShould you be searching for an estate agent in Billingham Wolviston, Wynyard and Hartlepool to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal? If you are a landlord considering letting your property in Billingham, Wolviston, Wynyard and Hartlepool or need advice our ARLA qualified Lettings Agents are on hand to support you.
Website: http://www.michaelpoole.co.uk
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