Really helpful and made the process of buying my first home very straightforward.PositiveResponsiveness, Professionalism

Highly recommend. Friendly and professional service, thank you.PositiveResponsiveness, Quality, Professionalism, Value

A big thank you to Matthew at Billingham Michael Poole who dealt with the sale of our previous house and purchase of our new property.PositiveQuality, Professionalism, Value

big thank you to Gillian from the Billingham office who handled our purchase and was extremely professional and responsive.PositiveResponsiveness, Professionalism

Excellent service and Matthew Hunt went above and beyond in his help , highly recommend this Estate Agent.PositiveQuality

Friendliest estate agents in Billingham - no harassing you all of the time but always available to answer my (sometimes dumb!) questions. Got a much better price than other agents suggested, with their cracking promotion of the property.PositiveResponsiveness, Quality, Professionalism, Value

Regrettably we were unable to complete our property purchase due entirely to the collapse of our own property sale.However we would like to pay tribute to Gillian and other staff for their professional,kindly and most helpful advice and service.We were very appreciative and wish them well.PositiveResponsiveness, Professionalism

Gill in the Billingham branch has been extremely helpful and patient with me during the selling process. Due to a recent health scare and waiting to get a mortgage in place for my situation Gill has been very calm and knowledgeable.PositiveResponsiveness, Quality, Professionalism, Value

Although we are in the early stages of the process, so far our dealings with Michael Poole (with notable mention to Gillian) have been extremely positive. They are courteous, quick to respond, knowledgeable and focused on the best outcomes for their clients. A real pleasure to work with them.PositiveResponsiveness, Quality, Professionalism

As a first time buyer thought it was going to be a nightmare but Gill helped and advised me all the way. Yes there were some difficult issues but knowing Gill was at hand she got them sorted and kept me calm. She is very professional and easy to talk to as she listens as well as helping and when Gill was not available Rachel made sure she got all my messages which she always replied to. By the the time I got the keys she felt like one of the family only downside was not been able to thank her face to face.PositiveResponsiveness, Quality, Professionalism, Value