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Michael Poole - Billingham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Excellent service from the Billingham branch, Debbie was fantastic throughout each stage of selling our house. There was always a quick response from her and if I had any questions she was always more than happy to help and go that extra mile.

Reply from agent

Thank you so much, Faye! we appreciate the time you took to write this lovely review.

5.00 /5

Having never sold a property before, and with the market currently being 'Hot' I set about finding myself an estate agent, and opted for Michael Poole purely based upon them being competitely priced. Living out the area I needed someone to take the photos, market and conduct the viewings, this is where I thought the service ended. However the Billingham office, (special mentions to Debbie and Maria whom have handled the property from the beginning) have given weekly updates and done relevant solicitor chasing when/where necessary, which is beyond what I thought an estate agent done initially. I couldn't praise the team highly enough for their professionalism and work during the whole process, which from House going on the market to completion has been around 14 weeks, which is bang on the current average at the moment. If you're in the Billingham area and looking to sell your property I would highly recommend utilising there competitively priced and professional services.

Reply from agent

Hi Nathaniel, thank you so much for your lovely comments :)

5.00 /5

Five Star service! We just want to thank Michael Poole in Billingham, in particular Debbie for their excellent service selling our house. We had a far from straight forward sale with many unusual setbacks but Debbie kept us informed and kept us calm when these arose. Would definitely recommend their services to anyone thinking of moving.

Reply from agent

Thank you, Debbie! Feedback like this lights up our day.

5.00 /5

For the professionalism and dedication of Debbie, i am happy to say that i will always use Michael Poole for future transaction, Specifically Debbie who was the reason my sale was stress free! Debbie made sure to stay in contact throughout the sale and i have to say i am a little sad that it is over! It feels like she takes the sale of the property personally and she always had my interests at the top of the list! By the end of the sale it feels like your talking to a friend! Thank you Debbie for everything. Hopefully we will meet again someday. David

Reply from agent

Wow, I am blown away by this feedback and the time you took to write such a lovely review. Thank you so much, David, we really appreciate it.

5.00 /5

Excellent service from Michael Poole. Very friendly, very supportive and very professional. The service I've received from Debbie Watts has been superb and she's gone over and above to help us move forward with our purchase. We had a visit from Matthew Hunt and although he was not representing us he was excellent with his advise and gave us another option to look at. I'd have no hesitation in recommending Michael Poole and if you need someone to go that extra mile then ask for Debbie or Matthew.

Reply from agent

Thanks so much, Malcolm!

5.00 /5

The service that we received from Matthew, Debbie and the rest of the team at the Billingham office has been beyond fantastic. From the moment that Matthew arrived to value our property he put us at ease and we knew that Michael Poole was the right choice for us. From start to finish they have supported us with our sale and helped to keep things moving. We would wholly recommend them.

Reply from agent

Thank you so much, Ryan. We appreciate the time you took to write such a lovely review!

5.00 /5

We initially had our house up for sale with Michael Poole Billingham office with the primary contact Debbie. We have numerous viewings and received and accepted an offer. The process was proceeding along and we had picked a new build house to move into, based on an anticipated completion date. Then a couple of weeks before exchange of contract our buyers' buyer pulled out, with a none substantiated reason i.e. a complete time waster. As the buyer could not proceed we decided to go with part exchange with a new build. Through out the complete process Debbie was professional, courteous and helpful in the extreme. It is very easy to be critical of people dealing with the general public. But Debbie was the extreme professional and we thank her for the excellent service she provided.

Reply from agent

Thank you so much Alan for taking the time to write this lovely review! It means a lot to us.

5.00 /5

Highly recommend! This is the second property we have sold with Michael Poole Billingham and will always be our first choice of agents to use. At each point in our selling process, we have been given time and dedication from all of the staff and nothing is ever missed. No time was wasted in getting our property on the market, the photos were of exceptionally high quality and Michael Poole found us an extensive bank of viewers in a very short period of time. Debbie has been amazing in providing literally any piece of information we needed and I cannot say enough how grateful we are to her so that we were able to narrow down offers and find the right purchaser for our property. I really do believe the agents in this office go above and beyond and truly look after you throughout the whole process. It is clear that the staff see you as an actual person and are not just driven by making another sale to add to their books. We have massively benefited from Matthew's experience in the industry and I know that anyone using this office will not be disappointed. 5 stars all round from us!

Reply from agent

Thank you so much Joanne for taking your time to write this lovely review. It means a lot to us!

5.00 /5

The team at Michael Poole Billingham, especially Debbie were excellent throughout my sale of my property. They provided Great service, always keeping me updated and were always happy to answer any questions I had no matter how small. Even when we had setbacks such as a buyer dropping out, they were always reassuring that the right buyer would come along. They also offered great advise with the search for our new property and told us of properties coming onto the market with themselves before they hit right move to give us an advantage of finding our perfect home. If you are looking to sell your property, then I would definitely recommend Michael Poole.

Reply from agent

Thank you so much for taking the time to write such a lovely review, Daniel. We appreciate it.

5.00 /5

A very easy process buying my property from Michael Poole. Gillian was very helpful and made it such a smooth transaction from start to finish! Thank you Gillian .

Reply from agent

Thank you, Kasim. We really appreciate this :)

Contact details
Sales Phone:

01642 955140

Lettings Email:

lettings@michaelpoole.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:30 - 12:30
Address

10 Town Square, Billingham, County Durham, TS23 2LY, North East, UK, TS23

Michael Poole Estate Agents are passionate about our town and have an intimate, unrivalled knowledge of the area. Our town centre has everything you’d expect and a few things you might not! For more than 50 years now, the town centre has played host to the Billingham International Folklore Festival. Dancers and musicians come from around the world to perform traditional and contemporary dance and Billingham Forum Theatre has seen more than its fair share of big names perform on stage. sShould you be searching for an estate agent in Billingham Wolviston, Wynyard and Hartlepool to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal? If you are a landlord considering letting your property in Billingham, Wolviston, Wynyard and Hartlepool or need advice our ARLA qualified Lettings Agents are on hand to support you.

Our team

No team information available

Association of Residential Letting Agents
Guild of Professional Estate Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Ombudsman Services
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available