Ashtons - Berkhamsted

Not even 1 star to be honest. Joke of a business. They lie to people and deny it when confronted. Terrible experience will be telling everyone to avoid and how bad they are. They cause unnecessary stress when moving house which is already stressful which nobody needs. Not professional, non-responsive when it comes to property maintenance and send the worst workmen out who just 'bodge' the jobs.

I hope no one else has to live next door to a property managed by Ashton's. Total disregard for covid rules and noise. Utterly miserable year living next to disrespectful tenants and no support from Ashton's. Think carefully before picking your agent. No surprise that there's not a single Ashton's board in our village, people talk!

Always thought Ashtons was the best of Estate agents !! As have been with a few .. but their choice of landlord is not acceptable, they should only take on properties that are fully checked and have EICR certificates ???? Well I can assure you mine has not !! It was all done privately by the landlord and his friends !! After having electricians around to fix the completely live back splash in the kitchen and the metal light switches around the house !! And the bare wires hanging out of an old socket in my 8 year olds bedroom AND the normal extension cable drilled through the ceiling of the BATHROOM!! you question what checks where Put in place if any ?? Now all I ask is him to fix a dishwasher with nothing for 3 months !!!!! Ashtons has gone right to the bottom for me I have never had this level of non existent response and failure to do anything about anything!!!!!

Enquiried re land department 9.20am Friday. Didn’t get a call back that day as promised. Found another agent who actually wanted my business and could handle it.. they should be more proactive in calling back clients. Of course I’m sure they will make an excuse but it’s really not excusable.