Northwood estate agents took on the sale of our apartment following a disappointing episode with another agent. Beth gave me confidence that Northwood could do what we wanted in a reasonable timescale and at a price that was attractive and certainly higher than our previous agents. Beth kept us informed through the viewing process and the eventual sale and without fail responded to us when we had a query. It wasn't only Beth, other staff members assisted in her absence and we were very pleased with their service and professionalism. I will certainly use them again in the future.

I used Northwood again and I don't regret. They are on a top level as usual! Thank you, Beth and the team at Basingstoke! ---- Incredible professionalism. Polite, supportive and well organized. My wife and me were first time buyer and we were in a hurry because were expecting our first child. Beth help us not only with speeding up the process with the sellers, solicitors & etc. but emotionally as well. Thank you very much, Beth!

Very reliable agent. Quick with replies and attending to requests in time.

Jardian recently helped me go through the process of renting my first home. She is really friendly and helpful and always willing to answer my questions. It's been a really smooth transition with her help. I would definitely recommend Northwood and Jardian.

Fantastic service and professionalism from the whole team at Northwood. I would highly recommend them.PositiveQuality, Professionalism

We both bought and sold our last house with Northwood and their excellent agent/assistant manager Beth. Northwood are professional and accessible; their promotional material is slick without resorting to the nauseous property-worship that some agents resort too. Beth in particular is an asset to her profession, always helpful and available. Whenever other parts of the chain started to drag their feet, Beth kept the momentum going and she was a sensible intermediary for when our buyers had a few unorthodox requests. As for the sale, Beth managed to secure a significant margin above asking price that allowed us to also reach up in the market. Overall, while moving is always going to stressful and money is always going to be a driving factor, Beth and co made it as bearable as possible.

We choose Northwood to let our property based on their excellent reputation and we are very happy with the quality of service. We have been kept up-to date quickly with any issues and they have been professionally resolved. Would highly recommend.

My parents and I had an excellent experience with Northwood Estate Agent. My parents were having difficulty finding a place to rent at Basingstoke. We approached Northwood Estate Agent. That was the first time I spoke to Charlotte. From the start to the completion, Charlotte guided us in every step until my parents signed their tenancy agreement. Charlotte was very professional, knowledgeable, polite, patient, understanding and reliable. We are very grateful for her great customer service.

We originally approached Northwood Basingstoke with the intention of renting our house when we moved. I found Beth to be helpful informative and although clearly a good sales professional, not pushy at all. We decided eventually to sell the property, and after meeting with a few locally, we saw the the standard big ties, big bravado, big claims and small... ideas! I contacted Beth not realising Northwoods did sales too, to explain our change of mind and Beth explained they could help. The price was competitive, and although every estate agent locally told me that Northwood was the wrong choice, and only know how to rent, clearly Basingstoke estate agents are scared of the skills the ladies at Northwood have, because frankly they were fantastic. When Beth was away, Charlotte looked after us, and they obviously work well together as a team and actually communicate! The short story... - They arranged multiple viewings when they said they would and marketed at the price that other estate agents said we would not achieve. - We achieved over the asking price and had multiple offers, None of which were for lower than the asking price. - The stayed in touch with us and helped when we were trying to get updates from the buyer solicitors, and not once were we made to feel like a burden to them. Estate Agents often have a bad rep for attitude and the way they work, often with good reason. Beth and Charlotte at Northwoods Basingstoke are leading the way people want an agent to act. Thank you to both of you and the team.