We originally approached Northwood Basingstoke with the intention of renting our house when we moved. I found Beth to be helpful informative and although clearly a good sales professional, not pushy at all. We decided eventually to sell the property, and after meeting with a few locally, we saw the the standard big ties, big bravado, big claims and small... ideas! I contacted Beth not realising Northwoods did sales too, to explain our change of mind and Beth explained they could help. The price was competitive, and although every estate agent locally told me that Northwood was the wrong choice, and only know how to rent, clearly Basingstoke estate agents are scared of the skills the ladies at Northwood have, because frankly they were fantastic. When Beth was away, Charlotte looked after us, and they obviously work well together as a team and actually communicate! The short story... - They arranged multiple viewings when they said they would and marketed at the price that other estate agents said we would not achieve. - We achieved over the asking price and had multiple offers, None of which were for lower than the asking price. - The stayed in touch with us and helped when we were trying to get updates from the buyer solicitors, and not once were we made to feel like a burden to them. Estate Agents often have a bad rep for attitude and the way they work, often with good reason. Beth and Charlotte at Northwoods Basingstoke are leading the way people want an agent to act. Thank you to both of you and the team.