Been with Belvoir over couple of years now. I must say the key differentiator as compared to other agencies : the prompt response to customer emails, and quicker resolution of the Maintenance issues which are reported. Michelle from the Maintenance team has been fantastic - with quicker revert to the problem ticket , sending the best contractors to fix the issue , and also ensuring a follow up is done to check if the issue has been resolved to the customers satisfaction. Would strongly recommend Belvoir for any Lettings !!

I had an excellent experience with the Basingstoke Belvoir team throughout the purchase of a flat. Katie initially was our point of contact and we were really pleased with the weekly updates over the phone and she answered all the questions we had. Our bank initially misidentified the property during a valuation and we were not given a mortgage as a result. Thanks to I believe Ali providing us with floor plans for the property which he obtained from the vendor we were able to clear up the issue with our lender. Once solicitors were instructed by the vendor Natalie began handling our case and she has been a pleasure to deal with throughout the process, she is very easy to contact and quick to respond and gave us invaluable advice throughout which probably saved the purchase from collapsing multiple times due to mistakes made by our solicitors, she is clearly highly experienced which was reassuring during a highly stressful purchase. I’d also like to thank Peter for his help and advice throughout the process he really helped us out at multiple points. The whole team is incredibly polite and knowledgeable so regardless of who you get through to on the phone they are always prepared to help. We’re really happy with the service we received from Belvoir Basingstoke and will absolutely use them again when it comes time to sell or purchase another property.

Was very much looking for leaving a review for Belvoir Sales and Lettings in Basingstoke. I have received the most beautiful dedicated service! As a first time buyer I was inexperienced and worried of all the Mortgage and buying a property procedures and all the regulations and some how Natalie made it so very easy and smooth. Excellent communication!! Always reliable even when she was poorly she called me to reassure me that all is going well! I very much recommend Belvoir in Basingstoke you simply won't regret! 👍🙂 Thank you Natalie ❤ Annie J

Belvoir team is very responsive. I have received timely service for all my requests. Appreciate it.

Our experience with Belvoir has been flawless so far, from squeezing us into a viewing, the viewing itself to the application/completion. Thank you so much to the whole team at Belvoir, but particularly Kris, Evelyn and Kate - couldn't recommend them enough.

The service I received from the first enquiry to the actual collection of keys and beyond, has been second to none. The agents are extremely well versed in the details of the properties they advertise and show. Made my entire experience a painless one. Thank you your team.

We sold our house through Belvoir last year. It was a long journey as we’d reserved a new build in Jan 2022 that wasn’t due to be ready til the end of 2022. The Belvoir team were amazing the whole way. We were really pleased with the photos and they were very professional for the open day and viewings. As advised by Belvoir we were up front with our potential buyers with the long lead time from the start but our initial buyers got cold feet and we had to market our property with very short notice. Belvoir picked this up and organised another open afternoon in less than 24 hours and within 72 hours we had new buyers locked in. When progressing with the exchange and completion Natalie went above and beyond. With various changes, required legal documents and mortgage extensions flying around it was a extremely stressful time for us. Natalie supported us and made many phone calls on our behalf to get us over the line. Without her help the purchase would have fallen through in the eleventh hour and we would have lost our new home. She is credit to the team. I would 100% recommend Belvoir.

It's normally considered that an estate agent is there to represent the interests of the vendors who have engaged the agent. However, as buyers of a property marketed by Belvoir we were pleasantly surprised at the amount of effort put in by Natalie in making sure the chain was prodded at regular intervals, even assisting with our interactions with our own solicitors (at the end of the day Natalie knows the process and we don't so it's always good to get that info to help make sure everything is being done right!). Really pleased to find them essentially acting for both parties after the sale / purchase was agreed, and if we ever decide to sell we'll be using Belvoir (and hopefully Natalie!) as our agent. Very impressed and highly recommended!

We rented a property from Belvoir from 2011 to 2023. Throughout this time, everything we asked for was expedited quickly and efficiently with no undue delays. When we checked out, after 12 years, the process was extremely quick and smooth with absolutely no problems over the return of our deposit. Our main contact at Belvoir was Jo Jones who did our regular property inspections and has been thoroughly competent and professional throughout our tenancy. I would recommend Belvoir to anyone in the area looking to rent. David

I let my house twelve years ago and Belvoir have been my agents for the entire time. I have been very pleased with the service they have provided and have never had cause for complaint. I recently decided to sell my house and offered my tenants ( they have been in the house for the entire period) first refusal to buy. Coincidentally they were just about to give me notice that they were moving on. Jo Jones, Belvoir’s property assessor, has carried out the checkout and post checkout processes quickly and efficiently and kept me updated very step of the way. I’m very grateful that my landlady experience has been so stress and trouble free. I would highly recommend Belvoir Basingstoke Letting as management agents to anyone considering renting out property.