Excellent service throughout tenancy always responded quickly to our requests. Jo in particular has been excellent and so helpful during the end of tenancy arrangements. Thank you Belvoir
Attended a check in for my Daughter with Kate from Belvoir for her new place - Kate was very thorough and patiently went through all of the various controls and settings, and gave my daughter some sound advice on how to maximise energy savings etc. which was very useful. Great customer service and professional.
We were really pleased with the professional and friendly service we received from Sarah-Jane throughout the selling process with her honesty and integrity - there were no nasty surprises as she was completely up front about all costs etc. Once we had received a very satisfactory offer Natalie then took over - making sure the conveyancing process moved swiftly and seamlessly always keeping us updated.
We sold our property with Belvoir and we couldn't have been happier with our choice. The team has been fantastic, from the moment we first told them about our intention to sell up until completion. We very much appreciated their professionalism and hands-on approach. Our move manager, Natalie, has been amazing - always answering our calls and emails, liaising with our buyers and the solicitors, chasing, following up and doing the role of multiple people. As we looked to buy a new place, we interacted with various estate agents and this made us appreciate Belvoir's services even more. I would highly recommend Belvoir!
From start to finish of my sale Belvoir we're there for me, friendly, efficient, returned my calls and kept me updated, selling my house quickly. It turned out to be quite a protracted move but again towards the end contact updates were constant and so reassuring. They are a tight, friendly team and I would recommend them wholeheartedly.
I have used Belvoir for the past six years to support my property rental business, mainly to find new tenants. I've always found them professional and helpful, we have an excellent working relationship and they have been responsive to my requests as well as providing advice and guidance when appropriate. I've been very satisfied with the tenants they've found too.
I have been a tenant through Belvoir Basingstoke for almost 4 years and their experience has always been first class. The last 6 months have been very troubling owing to the property I'm renting being sold by a different agent but the team at Belvoir Basingstoke have really looked after me through that unsettling time - by looking after my interests when it came to viewings, right up to finding me a replacement place to live. I am so pleased that I have been able to transition to a different property being managed by this fabulous team. They're all amazing but in particular I'd like to call out Kate Shore who has become a rock for me and truly given personal support and also Jo Jones who made the Check Out process so seamless it appeared effortless - I know this is far from the case but to return the deposit within 24 hours of my exit was unreal. Cannot rate this magnificent team highly enough.
I have employed Belvoir as Agents to manage my investment property for over 10years now, and would recommend them to anyone looking for quality service. Two people particularly have stood out for me over this time, Carol Archer and Jo Jones. Carol was the first person from Belvoir to impress me with the perfect balance of a friendly yet professional service, more like a friend than an agent. Jo has been amazing recently in her handling of my only negative tenant experience. She certainly went above and beyond in terms of customer service and excellent communication. It is certainly something I would commend Belvoir for, & something that seems to be lacking in many businesses nowadays.... good old fashioned reliable communication and people taking pride in their careers. Belvoir have it in spades! Keep up the great work. I will certainly be back to employ your services again!
The Belvoir Basingstoke team have been genuinely superb. I switched across from another agent in December last year at the end of a long tenancy after getting tired of poor service from constantly churning, inexperienced staff. The difference with Belvoir couldn't be more noticeable. Knowledgeable, professional and responsive - they have earned their excellent reputation. Their knowledge of the Basingstoke market (including the estate my property resides in) was really impressive. Carole in particular really knew her stuff; she was hands down the most convincing agent I interviewed. Kate in the lettings team also managed the listing process very efficiently. The advert was out quickly and we had a new tenant in at a 15% uplift in rent within a month. Michelle in the maintenance team also assisted as there were a host of repairs and replacements to get sorted for the new tenant. In general, a really complete service for a rate that is very competitive for the area. Brilliant value. Thanks team!
I have rented through Belvoir twice and both times they have been fantastic. Jo has been amazing at check in and check out and I would highly recommend them if you are looking to rent in the Basingstoke area.
10 New Street, Basingstoke, Hampshire, RG21 7DE, UK
Website:
http://www.belvoir.co.ukNo matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.
Property Assessor
Sales Negotiator
Sales Negotiator
Lettings Manager
Maintenance Co-ordinator