We didn't actually go with Belvoir but our buyer did and they were amazing! Natalie was brilliant at chasing people up and down the chain when needed and without her we would have not moved so quickly. I will be using them in the future if it means we get Natalie! She went above and beyond even though they weren't our estate agentPositiveResponsiveness

Professional and polite service

Belvoir handled every aspect of our tenancy with professionalism and were always reachable via phone or email if we needed them. The team took great care when reviewing the property for the regular check ins. Absolutely fantastic service.

If you are a landlord trying to enter the letting market, look no further! As a new player, I had my own doubts of letting my property since there was a plethora of unanswered questions. Since my first call/email to Belvoir, the journey has been so smooth. The entire team I've dealt with was very professional in their own tasks. All correspondence I had were very transparent and I've been guided by the team at every stage of the process. The entire team was very approachable, willing to listen, and provided responses in a timely manner. After following all their advices to prepare the property for the market, a let was agreed on the third day of the property going live. Looking forward to a long-term relationship with the 'Team Belvoir Basingstoke'!PositiveResponsiveness, Quality, Professionalism, Value

Very strict way to run business. Avoid troubles before it happens.PositiveQuality, Professionalism

Thank god for Belvoir! Carol and the team have held our hands for the past year in what has been a rollercoaster involving trying to move, which was halted due to covid, then a mad 11 week rush to move country due to ill family abroad. Leaving our home so quickly has been stressful and emotional but I'm happy that we found them. I trust them to look after it until we come back and know they will do the best they can for us. Both of us feel in safe hands and would confidently recommend to other landlords.PositiveResponsiveness, Professionalism

I can highly recommend Belvoir Basingstoke. Natalie had been extremely helpful and professional throughout a challenging sale. (Due to my solicitors Muve) Constant communication and updates throughout the whole process. Pleasure doing business with them.PositiveResponsiveness, Quality, Professionalism, Value

I have been incredibly impressed with Belvoir Basingstoke. Everyone I've seen has been brilliant, starting with Tracey who showed me my flat first. She was welcoming, informative and friendly. Upon application for the flat, I spoke to Abi who helpfully guided me through the process. I easily arranged a second viewing and met Kate, another brilliant asset to the team. Checking in was with Shahida who showed me everything I needed to know. My question around parking she wasn't sure of, so that same day I received an email with a complete answer, even including a diagram! I reported a handful of maintenance issues in my first week (I admit, most were user error!) and Andrew in this team gave me quick, useful responses, managing the solve the majority straight away. The one that required a plumber he tagged onto the existing job happening that week, may sound obvious but the amount of places I've dealt with that wouldn't use this common sense! The reporting website is very simple to use. I've been so happy with the amazingly fast responses from everyone at Belvoir Basingstoke. Genuinely friendly people who want to make you comfortable. I highly recommend using Belvoir Basingstoke. I was a nervous solo renter and they've left me very confident in my tenancy.PositiveResponsiveness, Quality, Professionalism

From the moment I decided to put my house up for sale, once the first lockdown had ended, I found Jon to be very friendly and informative in delivering his professional view of starting this process and the price to put it up at whilst still taking into account my views as the householder; he took some lovely photos of my property that really showed it at its best whilst keeping it real. Sarah-Jane then took over the numerous viewings lined up which on it's first day secured an offer; Sarah-Jane kept me updated and informed as to the progress of the offer and, once accepted, Natalie was there to find solutions to situations that could have otherwise risked the sale falling through; she was definitely the right person to keep everyone calm and focused on solutions as the final stages came to a very amicable successful sale. Highly recommend the team as a whole for their dedication in helping me sell my house, and that too well in time for xmas, as was hoped by both myself and the buyer.PositiveResponsiveness, Professionalism

Absolutely brilliant, helped me throughout the whole process which was all during COVID so super stressful, and brilliant on every query. Jo in particular I cannot thank enough, she was fair and kind throughout and helped with any issue I had, right through to getting my deposit back at the end :)PositiveProfessionalism

i would like to single out natalie painters' performance assisting me with the buying process friendly and helpful always kept me updated and never afraid to chase people on my behalf to get things done completely satisfied with the experience i had with belvoir and natalie as my estate agaent thanks natalie for all your helpPositiveResponsiveness, Quality, Professionalism