We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I am so thankful to Belvoir for always sorting out any issues I have so quickly - most recently over the last year they have been fantastic getting issues sorted so quickly even with the covid restrictions. I have had dealings with both sales and lettings departments for over 5 years now and would highly recommend to anyone. They have really gone above and beyond for me :)

Reply from agent

Shelby, thanks for leaving this review. It's always particularly pleasing to learn that someone has been so pleased with both sides of our business.

5.00 /5

Letting with Belvoir was a great experience from the start when Tracey showed us around the property to the admin side of signing the contract, property checks and advice on giving notice was handled professionally. The rentals team is really friendly and always available for help. It was a great experience and very different to the last agency we let with, in what can be a stressful process it really does matter who you rent with and I would highly recommend Belvoir.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Ryan, thanks for taking the time to leave this review. We do try and be as professional and friendly as possible and we're pleased to learn that you appreciated our efforts.

5.00 /5
10.07.2021
Great Customer Experience

Letting with Belvoir was a great experience from the start when Tracey showed us around the property to the admin side of signing the contract, property checks and advice on giving notice was handled professionally. The rentals team is really friendly and always available for help. It was a great experience and very different to the last agency we let with, in what can be a stressful process it really does matter who you rent with and I would highly recommend Belvoir.

Reply from agent

Ryan, thanks very much for taking the time to leave these kind words. We're all very happy to learn that you've been so pleased with our efforts. Good luck in your new home.

5.00 /5
06.07.2021

Belvoir were amazing! They were our vendor's estate agent, not ours but they were a lot more helpful than my own estate agent. It was a tricky sale from start to finish due to stamp duty deadlines and my solicitor's incompetence and without Natalie at Belvoir, I really don't know how it would have happened in time. She was constantly there for me as much as her vendors. She always kept me in the loop and helped the whole process go through, constantly chasing everyone and going out of her way to make things happen. I couldn't have got through it without her. And then, just an hour after we moved in, we received a lovely gift box with everything we needed for our first night in a new home: tea, yummy biscuits, bin bags etc. I can't recommend them enough. I have been telling everyone about them!

Reply from agent

Suzanne, thanks very much for taking the time to leave this review. It feels like everything has been tricky over the last year or so and we've worked hard to try and keep things on track. We're pleased that you've been so happy with us.

5.00 /5
04.07.2021

Belvoir, you are honestly amazing! From the moment we put our house on the market with you, you were great! So many ups and downs during the course of our sale: buyer pulling out after 5 months, the stress of completing within stamp duty holiday and tight time frames due to mortgage offers expiring. Natalie, you particularly were my saviour! Chasing all parties to do what you could to get everything sorted and closed! Thank you so much for always being on the ball! I will always highly recommend you!

Reply from agent

Ellie, thanks for taking the time to leave this review. It's been a stressful time for all` what with Covid and stamp duty pressures. We're all very glad to hear that you've been so pleased with our efforts.

5.00 /5

Hi, We rented a house which was managed by Belvoir for more than 3 years. As I had mentioned that it was best agency in town when it comes to any maintenance issues in the house. I left the house as I left the town on 10th Dec. The checkout was done on 14th Dec by Jo. She did checkout with all fairness and consideration that we stayed with kids and minor scuffs were present but they were considered ok. What best can I ask as I got my deposit back within 5 days of my checkout. Special thanks to Jo for being super fast and being fair. We were worried about checkout but she assured us that the tenancy duration is kept in mind & normal wear and tear is acceptable.. It was very kind of her. Thanks Jo :) I would recommend Belvoir agency for anyone planning to buy/sell/rent a property in Basingstoke..

Reply from agent

Siddharth, thanks for taking the time to leave this review. Check-outs are often the source of dispute with out-going tenants and we always try and be as fair to both parties as we can. If you got all your deposit back, I can only assume that you were a model tenant when you left. We like them just as much as it appear you like us. All the best in your new home.

5.00 /5

Carole and Tracey have helped us find what we hope are fantastic tenants very quickly and even through the difficulties of lockdown 2.0. Communication was responsive and effective and based on the experience so far would use the services of Belvoir again in the future if needed. Credit also to Natalie and Jamie also as we purchased the house via Belvoir so everyone we've been in contact with have been a pleasure to talk to. Thank you guys & Happy Christmas!

Reply from agent

George, thanks for leaving this review. You'll find that the other parts of the business that you'll undoubtedly come into contact with are equally effective. I hope that you have a long and happy relationship with us.

5.00 /5

To sum up our experience with Belvoir in two words is easy...'absolutely brilliant!'. From the very start we were impressed with the professionalism, advice and genuine care. We received an offer at full asking price within a week of listing. Throughout the sale process, Natalie has been exceptional. She has always kept us informed and up to date, always pushing the process along and making sure all aspects were covered. The level of service from Natalie was brilliant. We are so glad we chose Belvoir, and grateful for everything that Natalie did along the way to make it all happen. Absolutely brilliant, very highly recommended! Thank you to Natalie and the whole team at Belvoir.

Reply from agent

Alexander, thanks for taking the time to leave this review. It's a pleasure to deal with customers who appreciate that we have their best interests at heart.

5.00 /5

Excellent service and on time response on all my queries!PositiveResponsiveness, Professionalism

Reply from agent

Saravanan, thanks for leaving this review. We're pleased that you're found our service to be excellent and wish you all the very best for the future.

5.00 /5

We were renting with Belvoir for past five years. Everyone we had contact with through those years was friendly and helpful and professional. We appreciate quick responses from Jo, Carole, , Shahida, Laura and others. Any maintenance issues were resolved quickly.PositiveResponsiveness, Professionalism, Value

Reply from agent

Magda, thanks for leaving this review. We're all glad that you've been so happy with our service. We wish you all the very best in your new home.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure