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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
09.07.2019

Belvoir handled both our sale and purchase and we were very impressed with the service received. Everything went smoothly and the whole process was less than 3 months from start to finish! We found Natalie did an excellent job in keeping us updated with the sale and purchase progression and tying together the chain. Everyone we dealt with at Belvoir was very professional and friendly. Our house was sold within days of going on the market with Belvoir meaning that we could move ahead quickly with our purchase. The moving in box was a very welcomed touch. Our only negative comment would be that Neale Turk (recommended solicitors) are to be avoided and we would suggest that Belvoir stop recommending them! Thank you again for all of your help, we are delighted with our beautiful new home :)

Reply from agent

Clare, thanks very much for taking the time to leave this review. We're all glad that you've been pleased with our efforts. We continually review our suggestions for solicitors and it varies according to their own workloads. Sadly, we are not always able to determine this accurately and once in a while we get this wrong. We never knowingly suggest a solicitor who will be unable to devote sufficient effort to our clients' needs.

5.00 /5

It's been a great pleasure with Belvoir. It was my letting agency for almost two years until recently. Their staff are very sensible, professional and prompt in dealing with the queries and any maintenance related requests. I would like to specially mention Laura Jones, Carole Archer, Kate Watson and Shahida Akhtar for their professional service and I take this opportunity to thank them for the same. In fact, recently Shahida has made the entire inventory check out process very smooth and easy. Lastly, I would love to come back to Belvoir again in the future. Thanks Belvoir!

Reply from agent

Kiran, thanks for taking the time to leave this rating.

5.00 /5

Absolutely first class service. At first I questioned the value of a traditional estate agent against the competing likes of Purplebricks but as soon as my house sold and we purchased I could absolutely see the value of a tradional estate agent still and with Belvoir it went even further than this.. The updates, constant chasing throughout the entire chain on a daily basis when it was nearing exchange to just try and nudge all parties along, advice and suggestions on next steps to speed up the process etc was absolutely worth every penny being paid to Belvoir. Natalie has provided an exceptional service to us and she is extremely knowledgable in what she does (I myself have learnt a lot!), nothings an issue with Natalie. Matthew, Jamie and Emily have all been great to deal with and are true professionals at what they do. Thanks a lot again guys (especially Natalie for really bringing it home with the exchange & post sale service). Chad & Sophie

Reply from agent

Chad, thanks for taking the time to leave such a comprehensive review. In one paragraph you've managed to state from a customer's perspective the one thing that all prospective sellers need to aware of. Too many people think that it's just about getting an offer. Over 40% of all sales currently fall through before exchange and the most important thing an agent needs to do is bother everyone regularly and keep their property file at the top of the conveyancer's pile of work.

5.00 /5
03.07.2019
Top Estate

From beginning to the end Belvoir have been thoroughly impressive and professional and have kept in close contact with us the entire way. They have made this sale extremely easy and stress free and I would recommend them to anybody wishing to sell or buy a property. Thank you Belvoir for everything.

Reply from agent

Maria, thanks for taking the time to leave this review. We\'re all very glad that you\'ve been so pleased with our efforts.

5.00 /5
30.06.2019
Excellent and very professional team

Our tenancy in Crown Heights, Basingstoke has been a very pleasant experience. Belvoir has each and every process defined and systematic way of proceedings from application of tenancy till claiming the Security Deposit. Special thanks to Shahida for managing our inspections and exit process smoothly and considering all our requests till we got the refund of security deposit. I must really appreciate for their transparent process. Interactions with Kate were also nice and professional. Given a chance again in UK our first preference will always be Belvoir. Cheers.

Reply from agent

Mayank, thanks for leaving this review. It's always good to hear that a tenant remains pleased with us even after having moved out and gone through the dreaded "check-out" process.

5.00 /5
30.06.2019

Our tenancy in Crown Heights, Basingstoke has been a very pleasant experience. Belvoir has each and every process defined and systematic way of proceedings from application of tenancy till claiming the Security Deposit. Special thanks to Shahida for managing our inspections and exit process smoothly and considering all our requests till we got the refund of security deposit. I must really appreciate for their transparent process. Interactions with Kate were also nice and professional. Given a chance again in UK our first preference will always be Belvoir. Cheers.

Reply from agent

Mayank, thanks for leaving this review. It's always good to hear that a tenant remains pleased with us even after having moved out and gone through the dreaded "check-out" process.

5.00 /5
24.06.2019
AMBER PATEL. Great Experience, very helpful and HONEST People of the agency

By AMBER PATEL & Family (Me, My wife and our wonderful Twin Baby Girls) I had great experience with the agency, i would like to give Special Thanks to ABBY, KATE & JO for a wonderful experience. First i met with ABBY who showed me the house and she told me a reasonable fees amount. I queried her only one thing that i would like the amount to be fixed and that there should be no surprises later of any other additional fees, and to my satisfaction the fees amount remain constant with no surprises of hidden fees. I would like to thank ABBY and the agency for their honesty and transparency. Second i met with KATE who is the Admin in the agency who has been very nice, helpful, approachable and reasonable throughout Our Family stay as a Tenant and even assisted with multiple things post moving out. Last i would like to thanks JO for helping close all the formalities in a very smooth and reasonable manner when we had to move out of the house.

Reply from agent

Amber, thanks for leaving such a comprehensive review. We're glad that so many of our team appear to have pleased you so much and that you've been happy with our efforts throughout your tenancy.

5.00 /5
22.06.2019
Efficient and friendly

Belvoir has managed my rental property in Basingstoke for several years now and the service is, as the title suggests, both efficient and friendly. I am contacted quickly regarding any maintenance issues at the property and they will always arrange to have problems sorted out within a day. The staff are also always on had to give advice and have both the landlord's and the tenant's interests as a priority. I would highly recommend their services.

Reply from agent

Wendy, thanks for taking the time to leave this review. We're glad that you continue to be happy with our efforts.

5.00 /5
21.06.2019

Sandra Draper for sorting out the problem with the washing machine for my tenants in my property.

Reply from agent

Steven, thanks for taking the time to leave this review. We're glad that you're happy with Sandra's efforts.

5.00 /5
18.06.2019
Great service

We were selling a niche property, with obvious problems trying to attract buyers, and Belvoir did the job very quickly, and through no fault of theirs, the first buyer let us down after 8 months, putting as back at the start, ( so not impressed with her ). Belvoir got straight back on it and found us another buyers within the month, and despite some far off Solicitor being more than awkward, Mathew at Belvoir did over and above to get the sale completed, I’m sure he got panic attacks when he heard my voice most days, but showed no sign of giving up and got the job done. Would definitely recommend Belvoir to get your house sold, and when you get the problems which just automatically go with house sales they will do their best to keep things on track. :)

Reply from agent

Bob, thanks for this review. Keeping a sale on track is sometimes quite tricky and 8 months is a marathon. We're glad that it all worked out eventually.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
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For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure