I only wish I could give 0 stars. Called and spoke to a lady with really poor English but eventually managed to book a viewing for today. Arrived at the right place and time to find a tenant who had no idea of the viewing. Total waste of time and petrol. Called Northwood who queried whether I had actually called them (check my phone log - it wasn’t a dream). God knows what they hadn’t managed to do but I wasn’t asking a lot. Why can’t companies be remotely professional any more?

Call to book a view for a house which was for sale in Banbury somebody saved my details and confirmed they will call me back to advise this never happened, poor service & not professional, bad communication don't recommend.NegativeResponsiveness, Quality, Professionalism, Value

I used to have brilliant serive with northwoods. been with them for best part of 4 to 5 years. However since the change over in team, they have been nothing but unhelpful and appalling. originally I gave nortwoods 5 starts, they are lucky to get 1 now

Called northwood about a

Called northwood about a house for sale on the market which a was interested the person which answer the phone confirm she will check with the house owner& availability for an appointment and never had an updates.This is not professional pretending they are there to help and support all quiry. I don't recommend this useless state agent.????????

"Called northwood about a..."

Called northwood about a house for sale on the market which a was interested the person which answer the phone confirm she will check with the house owner& availability for an appointment and never had an updates.This is not professional pretending they are there to help and support all quiry. I don't recommend this useless state agent.????????

Worst customer service i ever dealt with. More worried about their commissions fees than the customers. NOT TRUSTWORTHY